ALBERTA BOATENG
Toronto,Canada
Summary
Social Service Worker graduate with a strong academic foundation in Family and Child Studies and extensive experience in community engagement, inclusion support, case management, and wellness education. Demonstrated commitment to advancing child wellbeing, gender equity, mental health, and social inclusion through research-informed practice, grassroots programming, and advocacy. Experienced in working with diverse and marginalized populations across Canada and Ghana.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Early Childhood Assistant
Kids and Company
Toronto, Canada
01.2023 - Current
- Support children’s early development in a licensed childcare setting using developmentally appropriate and inclusive practices.
- Conduct structured observations and contribute to individualized learning strategies for children with diverse needs.
- Foster social-emotional development and positive peer interaction in a safe, trauma-informed environment.
- Maintain consistent communication with families regarding children’s progress and well-being.
Consent Peer Educator
Humber Polytechnic
Toronto, Canada
09.2024 - 04.2025
- Delivered comprehensive consent and healthy relationship education to over 250 postsecondary students.
- Facilitated seven workshops on sexual violence prevention, bystander intervention, and student wellness.
- Contributed to equity focused outreach initiatives supporting survivor-centered and inclusive programming.
- Assisted in developing educational content grounded in evidence-based practices.
Intern – Social Service Worker (Case Management Support)
Salvation Army Cawthra Shelter
Mississauga, Canada
09.2024 - 04.2025
- Supported intake assessments and case planning for clients experiencing housing instability, poverty, and mental health challenges.
- Assisted in coordinating access to housing, healthcare, counseling, and community resources.
- Maintained accurate, confidential records in compliance with legal and organizational standards.
- Observed and supported crisis intervention and conflict resolution processes.
Intern – Program Support
Parkdale Golden Age Foundation
Toronto, Canada
05.2024 - 08.2024
- Assisted in coordinating wellness, social, and recreational programming for older adults.
- Contributed to participant engagement strategies aimed at reducing isolation and improving mental well-being.
- Supported qualitative data collection through focus group assistance and participant feedback analysis.
Communication Manager
Econexus Ventures Limited
Ghana, Ghana
11.2021 - 08.2022
- Managed internal and external communication strategies to increase organizational visibility.
- Developed structured communication guidelines for staff and stakeholders.
- Supported brand development through targeted digital outreach and public relations.
Community Engagement Officer
GrandHedge International
Ghana, Ghana
02.2021 - 03.2022
- Led community engagement initiatives focused on youth empowerment, women’s development, and social inclusion.
- Designed and facilitated educational sessions addressing civic participation, cultural barriers, and gender equity.
- Established partnerships with community leaders, schools, and grassroots organizations.
- Collected and analyzed community data to inform program improvements and support funding reports.
Supervising Registration Officer
National Identification Authority
Ghana, Ghana
11.2019 - 06.2020
- Led daily registration operations ensuring accuracy, confidentiality, and efficiency.
- Supervised and trained staff while maintaining compliance with national standards.
- Provided respectful, client-centered service to diverse populations.
Education
Diploma - Social Service Worker
Humber Polytechnic
Etobicoke, Ontario04.2025
Bachelor of Science - Family and Consumer Sciences (Family & Child Studies)
University of Ghana
Legon, Accra06.2018
Skills
- Community-based research and engagement
- Case management and needs assessment
- Child and adolescent development
- Program design, implementation, and evaluation
- Trauma-informed and culturally responsive practice
- Advocacy and social policy awareness
- Public speaking and facilitation
- Microsoft Office
- Documentation
- Research writing
Certification
- First Aid & CPR
- WHMIS
- AODA (Accessibility for Ontarians with Disabilities Act)
- LivingWorks Start – Suicide Prevention
- Sexual Assault & Sexual Violence Awareness Training
- Indigenous Way of Being, Knowing, and Doing Mindset
References
Available upon request.
Volunteer Experience
- Publicity Committee Member, Volta Hall – University of Ghana
- Secretary & Fundraising Officer, Africa Right Initiative International
- Organizer, Mental health awareness and youth mentorship initiatives
Research Interests
- Child and Adolescent Wellbeing
- Gender Equity
- Social Policy
- Sexual and Reproductive Rights
- Gender Based Violence
- Inclusive Education
- Youth Empowerment
Timeline
Consent Peer Educator
Humber Polytechnic
09.2024 - 04.2025
Intern – Social Service Worker (Case Management Support)
Salvation Army Cawthra Shelter
09.2024 - 04.2025
Intern – Program Support
Parkdale Golden Age Foundation
05.2024 - 08.2024
Early Childhood Assistant
Kids and Company
01.2023 - Current
Communication Manager
Econexus Ventures Limited
11.2021 - 08.2022
Community Engagement Officer
GrandHedge International
02.2021 - 03.2022
Supervising Registration Officer
National Identification Authority
11.2019 - 06.2020
Diploma - Social Service Worker
Humber Polytechnic
Bachelor of Science - Family and Consumer Sciences (Family & Child Studies)
University of Ghana