Alberta Nicole Avalos
Wichita,USA
Summary
Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.
Overview
1017
1017
years of professional experience
Work History
Process Assistant
Amazon, Inc.
10.2024 - Current
- Mentored associates on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Monitored and reported on process performance to verify compliance with established standards.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Seasonal PA Inbound Stow
Amazon FC Park City, KS
06.2024 - Current
- Coached 6 associates per shift on Cage Change Over time, reducing average change over time in the mezz from 7 minutes to 3 minutes. 2 minutes under standard.
- Coached 6 associates per shift on adoption of Northstar, increasing overall
- Coached associates with lowest Units Per Hour in finding barriers for productivity, increasing overall mezz UPH by 25%
- Provided Guided Coachings to associates with quality barriers, decreasing teams overall quality by 20%.
Inbound Stow Problem Solver
Amazon FC Park City, KS
01.2023 - Current
- Assist associates in removing obstructions from process path.
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Researched and extracted data to complete tasks.
- Enhanced company efficiency by identifying bottlenecks in processes and proposing effective solutions.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
Inbound Associate
Amazon FC Park City, KS
10.2022 - 06.3034
Inbound Stow Ambassador
Amazon FC Park City, KS
03.2023 - 06.2024
- Assisted Training Team in providing insight for new associates in process paths.
- Provided coachings when finding barriers during Veteran Curve Audits
- Provided knowledgeable and guided coachings with quality and productivity for associates needing guidance on process path.
Assistant Property Manager
Petra Inv. Wichita, KS
07.2021 - 09.2022
- Assist Property Manager in managing over 600 residential and commercial properties.
- Create budget spreads, collect rent, pay bills, and perform other duties to maintain financial objectives are met.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Supervisor
Faneuil
10.2017 - 06.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by 92% by implementing efficient workflows and setting clear expectations for team members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
AA - Paralegal Studies
Newman Uni.
Wichita, KS06.2006
Intro. to Data Analytics
Uni. of Madison Wisconsin
05.2022
GED - undefined
KS Highschool Diploma
12.2003
Skills
- Innovative thinking
- Team leadership
- Performance monitoring
- Analytical problem solving
- Strategic marketing
- Skill enhancement coaching
- Excel spreadsheet management
- Skilled in Microsoft Office tools
- Safety management
- Assignment delegation
- Management support
- Workflow management
Timeline
Process Assistant
Amazon, Inc.
10.2024 - Current
Seasonal PA Inbound Stow
Amazon FC Park City, KS
06.2024 - Current
Inbound Stow Ambassador
Amazon FC Park City, KS
03.2023 - 06.2024
Inbound Stow Problem Solver
Amazon FC Park City, KS
01.2023 - Current
Inbound Associate
Amazon FC Park City, KS
10.2022 - 06.3034
Assistant Property Manager
Petra Inv. Wichita, KS
07.2021 - 09.2022
Supervisor
Faneuil
10.2017 - 06.2021
Intro. to Data Analytics
Uni. of Madison Wisconsin
GED - undefined
KS Highschool Diploma
AA - Paralegal Studies
Newman Uni.
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