Albert Dakorteh Chea
Williston,ND
Summary
Dynamic and results-driven professional with a proven track record at Walmart, excelling in team development and effective communication. Skilled in motivating teams and enhancing customer satisfaction through proactive problem-solving. Adept at fostering interpersonal relationships and leading by example to achieve operational excellence in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Overnight Stocking Coach
Walmart
07.2015 - 03.2025
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Housekeeper
Microtel Hotel
02.2016 - 03.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Sales Associate
Aminata Gas Station
04.2013 - 05.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
No Degree - Accounting
University Of Liberia
Monrovia, LiberiaHigh School Diploma -
Len Millar Senior High School
Liberia, Monrovia07-2021
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Team development
- Team motivation
- Interpersonal relationships
- Team bonding
- Motivational leadership style
Accomplishments
- Documented and resolved Conflict which led to a peaceful settlement.
- Collaborated with team of Associates i in executing specific tasks.
- Supervised Associates
- Achieved results by completing tasks with accuracy and efficiency.
Certification
- Forklift Certification
- Food Safety Certificate
Languages
English
Professional Working
Timeline
Housekeeper
Microtel Hotel
02.2016 - 03.2017
Overnight Stocking Coach
Walmart
07.2015 - 03.2025
Sales Associate
Aminata Gas Station
04.2013 - 05.2015
No Degree - Accounting
University Of Liberia
High School Diploma -
Len Millar Senior High School
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