Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Alberth Morel Lopez

Raritan,NJ

Summary

Dynamic retail professional with a proven track record at Aeropostale, excelling in customer service and teamwork. Adept at boosting customer satisfaction and loyalty through exceptional service and effective problem-solving. Skilled in cash handling and inventory management, consistently contributing to sales targets and enhancing the shopping experience.

Work History

Retail Sales Associate

Aeropostale
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and provided outstanding customer service.
  • Answered questions about store policies and addressed customer concerns.

Food Service Worker

Cava Grill
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Chef in Training

Dig Inn
  • Assisted in creating memorable dining experiences for guests through exceptional service and attention to detail.
  • Enhanced customer satisfaction by creating innovative and visually appealing dishes.
  • Prepared meals using a variety of cooking methods including sous vide, smoking, curing, pickling, fermenting.
  • Incorporated cost-saving measures into daily routines without compromising on taste or presentation quality of dishes served.

Food Runner

Italian Restaurant
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

12 Grade -

Bridgewater-Raritan High School
Bridgewater, NJ
06.2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Time management
  • Cash handling
  • Retail sales
  • Store opening and closing
  • Flexible schedule
  • Product knowledge
  • Store maintenance

Languages

Spanish and English
Native or Bilingual

Timeline

Retail Sales Associate

Aeropostale

Food Service Worker

Cava Grill

Chef in Training

Dig Inn

Food Runner

Italian Restaurant

12 Grade -

Bridgewater-Raritan High School
Alberth Morel Lopez