Albertha Oxygene
Roanoke,VA
Summary
Adept Mental Health Professional with a robust background in delivering comprehensive mental health support across various settings, including Naphcare and Intercept Health Services. Excelled in patient evaluation, crisis intervention, and developing therapeutic relationships, significantly enhancing patient care. Demonstrated exceptional ability in facilitating counseling sessions and employing evidence-based therapy techniques, ensuring a 20% improvement in patient recovery outcomes.
Overview
18
18
years of professional experience
Work History
Mental Health Professional
Naphcare
Roanoke, VA
06.2023 - Current
- Company Overview: Roanoke City Sheriff Department
- Work cohesively with the HSA, DON and Mental Health Director and/or Psychiatrist in the coordination of the mental health care delivery system, as well as other functions within the facility
- Use all functions and applications of TechCareTM relevant to the position with no supervision and assist with staff training as requested
- Communicate effectively with clients, peers, and employees at all levels within the organization
- Maintain clear lines of communication throughout issue-resolution processes
- Demonstrate personal performance based on professional practice standards, relevant statutes, rules and regulations and organizational criteria
- Perform and document all patient history and vital signs, mental health screenings and/or evaluations, assist with examinations and/or treatments, and report all changes in patients’ conditions
- Participate in education and training activities for patients, security personnel, and other members of the mental health care staff
- Evaluate patients in a variety of settings, including the initial intake area, mental health care unit, and emergency situations
- Ensure an effective discharge summary plan and complete documentation within the patient’s health record
- Demonstrate knowledge of DSM-V criteria with appropriate intervention
- Complete at least 12 hours of CEU pertinent to correctional health care annually
- Assist with evaluating the quality and effectiveness of the mental health services and assist in developing systems to ensure and monitor patient care and safety
- Coordinate and participate in educational and training activities related to mental health care for patients, security personnel, and healthcare staff
- Demonstrate professionalism by using objectivity, maintaining self-control when under pressure, separating professional from personal issues, displaying emotional maturity, maintaining a high degree of integrity, and promoting a positive work environment by setting an example
- Participate in all monthly, quarterly, and annual meetings as assigned and required in accordance with contract compliance
- Notify critical information to the next level of management that may have a negative impact on client and/or vendor relations or patient care
- Roanoke City Sheriff Department
Resident in Counseling
Intercept Health Services
Roanoke, VA
06.2023 - 10.2023
- Supply intensive 1:1 behavioral support service to clients in crisis, including introduction and enabling of de-escalation strategies to aid client in retaining self-control
- Successfully gain client cooperation and resolve conflicts using strong interpersonal communication skills and therapeutic process
- Deliver 24-hour emergency response to clients and administer first aid for minor medical problems
- Collaborate closely with fellow counselors and community affiliates to determine suitable treatment and services for each person, including individual service plans, safety evaluations, and roadmaps for post-discharge rehabilitation and recovery
- Connect parents to referral sources for progress and needs; attend FAPT meetings and court hearings, as necessary
- Train parents whose children are receiving services in at-home techniques
- Compile assessments, individualized service plans, progress notes, discharge summaries, and other necessary documentation for case work
- Contribute to staff training and seminar presentations
Crisis Support Counselor
Intercept Health Services
Roanoke, VA
07.2012 - 10.2023
- Mental Health Skill Building
- Parents Training Coach
- Intensive In-Home Counselor
- Provided training to new employees
- Resident in Counseling
Mental Health Support Counselor
Cee-Breeze Personal Care
Roanoke, VA
01.2009 - 01.2019
- Offered skills training, independent living assistance, direct care, and other support systems to help individuals suffering from serious mental illness, intellectual disabilities, and substance abuse realize and sustain stability, independence, and personal success
- Assisted consumers diagnosed with a chronic mental illness with developing and maintaining interpersonal relationships
- Reinforced functional skills and recognition of proper health and safety behaviors, as well as aided consumers with developing cognitive ability to recognize personal danger and significant inappropriate social behaviors
- Completed quarterly, monthly, and daily reports and service authorizations
Intensive In-home Counselor
Roanoke League of Therapists
Roanoke, VA
01.2007 - 01.2011
- Furnished intensive in-home counseling to families whose children were at risk of being moved to an out-of-home placement
- Performed individual and family/group counseling services, including practicing appropriate problem-solving, anger management, and interpersonal interaction
- Provided case management transportation, trained family to acquire functional skills and learn appropriate behaviors related to the individual’s health and kept daily progress notes
Education
Master of Arts - Human Services: Marriage and Family
Liberty University
Lynchburg, VAMaster of Arts - Professional Counseling
Liberty University
Lynchburg, VABachelor of Arts - Communication Studies
Lynchburg College
Lynchburg, VASkills
- Patient evaluation
- Behavioral assessment
- Self-care promotion
- Psychoeducation delivery
- Facilitating counseling sessions
- Anger management techniques
- Bipolar disorder management
- Case documentation
- Child and adolescent therapy
- Anxiety reduction techniques
- Group therapy facilitation
- Family therapy
- Confidential records
- Individual counseling
- Safety and risk assessments
- Tracking client progress
- Crisis intervention
- Mental health screening
- Stress management strategies
- Discharge planning
- Autism spectrum support
- Service referral
- Suicide prevention
- Developing relationships
- Psychosocial assessment
- Evidence-based therapy
- Building rapport
- Grief and loss counseling
- Sexual assault support
- Depression management
- Empathy development
- Disaster recovery
- Treatment Planning
- Motivational interviewing
Timeline
Mental Health Professional
Naphcare
06.2023 - Current
Resident in Counseling
Intercept Health Services
06.2023 - 10.2023
Crisis Support Counselor
Intercept Health Services
07.2012 - 10.2023
Mental Health Support Counselor
Cee-Breeze Personal Care
01.2009 - 01.2019
Intensive In-home Counselor
Roanoke League of Therapists
01.2007 - 01.2011
Master of Arts - Human Services: Marriage and Family
Liberty University
Master of Arts - Professional Counseling
Liberty University
Bachelor of Arts - Communication Studies
Lynchburg College