Albertine Altenor
West Hempstead,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Red Cross Certified Lifeguard
Red Cross Youth, RCY
Haiti, SD
06.2012 - 06.2016
- Provided general information about facility amenities, services, and programs upon request from patrons.
- Attended staff meetings to discuss new policies or procedures related to lifeguarding duties.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Maintained schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
Education
Associate of Arts - Pharmacology
College Reformer Arcahaie
Pont Saint Ard05-2012
Skills
- Microsoft Word
- Organization and Time Management
- Multitasking
- First Aid/CPR
- Data Management
- Problem Resolution
- Verbal Communication
- Cultural Awareness
- Fluent in Haitian Creole
- Remote Office Availability
- Dependable and Responsible
- Team Management
- Analytical and Critical Thinking
- Computer Software Proficiency
Timeline
Red Cross Certified Lifeguard
Red Cross Youth, RCY
06.2012 - 06.2016
Associate of Arts - Pharmacology
College Reformer Arcahaie