Experienced operations professional with a proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adaptable to changing needs and skilled in leading cross-functional teams. Proficient in project management, process improvement, and resource allocation. Dependable and results-driven. Seeking a position that will provide challenging opportunities where attention to detail and bilingual skills can be utilized for continued growth and advancement in my career.
Overview
10
10
years of professional experience
Work History
General and Operations Manager
Builder Chicago Corp.
09.2022 - 04.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Plan, direct and coordinate the operations of public and private sector organizations.
Overseeing multiple departments and job locations and managing the daily operations.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Distribution Center Lead
Service Spring Corporation
01.2018 - 09.2022
Company Overview: Garage Door/ Hardware Distribution
Ordering and maintaining of inventory springs and hardware
Schedule inventory pick ups with vendors
Assist with walk in customers and order entry
Safely operates all necessary types of equipment to carry out a phase of the warehouse cycle
Ensures warehouse is accessible and safe for salespeople and customer traffic
Adheres to and enforces all safety requirements including use of proper PPE
Performs routine equipment maintenance as needed
Maintains simple reports on work orders handled and quantities produced
Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies DC Manager of any variances immediately.
Supervises and directs warehouse personnel in performing operations according to sound operating principles and company policies and procedures.
Conducts performance assessment/progress report meetings with hourly personnel.
Immediately notifies DC Manager of any quality issues, whether product quality or shipping errors.
Communicates as needed internally and externally to provide and receive information, resolve questions and issues, and coordinate activities.
Conducts safety and 5-S audits and maintains good housekeeping in the department.
All other duties as assigned including filling in for Service Center Manager when on PTO
Implemented lean principles into daily operations resulting in reduced waste and improved efficiency.
Maintained workflow at consistent pace balancing acceptable levels of movement safety and performance.
Equipment Operator
Keane Group
01.2016 - 01.2018
Company Overview: Oilfield Fracturing
Rig up and Rig down at frac location
Run sand
Line Boss
Follow safety protocol implemented by company for crew safety
Walk the line and make sure pumps operating properly and trouble shoot
Open and go through pumps if seats and valves are worn/ damaged
Work long hours and in inclement weather -40
Operated range of heavy equipment on regular basis with advanced skill.
Maintained and cleaned equipment after each job and inspected.
Project Manager
Constant Electric
01.2015 - 01.2016
Overlook operations at warehouse and construction locations
Review blueprints for bidding jobs
Prepare pricing for bids
Schedule and prepare delivery to sites
Assist in loading deliveries for next day
Meet with job superintendents
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.