
Dedicated and results-driven professional with over 8 years of experience in customer service and support roles. Proven track record of delivering exceptional customer experience through effective communication, problem-solving, and a customer-first mindset. Highly skilled in leveraging technology to enhance service delivery, streamline processes, and resolve customer issues efficiently. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Quality Technician
Manufacturing / Production Environment
2022 –2024
Performed visual and dimensional inspections on parts
Used measuring tools (calipers, gauges)
Identified defects and reported quality issues
Followed SOPs and safety procedures
Documented inspection results