ALBERTO ARMENDARIZ-GAYTAN
El Paso,TX
Summary
Proven track record of successfully managing multiple assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
6
6
years of professional experience
Work History
Sales Agent
Spectrum
El Paso, Texas
07.2025 - Current
- Executed effective sales strategies to achieve revenue targets and expand market presence.
- Conducted high-volume inbound sales calls to effectively identify customer needs and provide tailored solutions.
- Utilized CRM software to track interactions, manage leads, and streamline follow-up processes.
Sales Representative
Metro by T-Mobile
El Paso, TX
03.2024 - 07.2025
- Generated additional sales opportunities through effective upselling and cross-selling techniques, enhancing overall revenue.
- Maintained up-to-date knowledge of promotions and products to facilitate informed client transactions.
- Provided exceptional customer service by promptly addressing client concerns and offering tailored solutions.
Independent Contractor
Amazon
San Antonio, TX
04.2023 - 11.2023
- Delivered high-quality items on time, enhancing client satisfaction.
- Maintained strong client relationships, securing repeat business.
- Collaborated with cross-functional teams to ensure successful route completion.
Customer Service Representative
GC Services/ South Edison Co.
El Paso, TX
04.2023 - 11.2023
- Resolved complex issues promptly, enhancing customer satisfaction.
- Streamlined call resolution through effective problem-solving and communication.
- Provided product information and support to enhance customer satisfaction.
Associate
Walmart
San Antonio, TX
01.2021 - 05.2023
- Led training sessions for new employees, facilitating smooth integration into company culture and workflow.
- Maintained accurate inventory records, ensuring adequate stock levels to enhance customer satisfaction.
- Optimized departmental processes through innovative strategies, achieving improved efficiency.
Education
Bachelors - Exercise and Sport Science
ST. MARY'S UNIVERSITY
San Antonio, TX12-2023
Skills
- Fluent in English and Spanish (Written and Verbal)
- Critical thinking
- Team collaboration
- Oral communication
- Adaptability
- Workload Management
- Goal-driven
- Active listening
Timeline
Sales Agent
Spectrum
07.2025 - Current
Sales Representative
Metro by T-Mobile
03.2024 - 07.2025
Independent Contractor
Amazon
04.2023 - 11.2023
Customer Service Representative
GC Services/ South Edison Co.
04.2023 - 11.2023
Associate
Walmart
01.2021 - 05.2023
Bachelors - Exercise and Sport Science
ST. MARY'S UNIVERSITY