Alberto Becerra
Sales Specialist
Pacoima
Summary
Dedicated and results-driven professional with a proven track record in generating new business, fostering client relationships, and exceeding sales targets. Adept at negotiating and closing deals while maintaining a focus on high customer satisfaction. Experienced in fast-paced environments with a commitment to safety, teamwork, and delivering exceptional service. Seeking to leverage expertise in sales and client management to further enhance my career in sales.
Overview
3
3
years of professional experience
Work History
Operations Associate
Serve Robotics
12.2024 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Outside Sales Representative
Spectrum
06.2024 - 12.2024
- Exceeded monthly sales targets and quotas consistently.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Monitored competitor activities to maintain competitive advantage.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Sales Specialist
Spectrum
06.2023 - 06.2024
- Proactively generated new business opportunities while fostering and maintaining strong relationships with existing clients.
- Demonstrated a strategic approach to client engagement, balancing the acquisition of new accounts with the retention of current clients.
- Negotiated new business deals with prospects, showcasing strong negotiation skills and the ability to tailor proposals to meet client needs.
- Successfully closed deals, ensuring a seamless transition from the proposal stage to contract finalization, all while prioritizing high customer satisfaction.
- Consistently surpassed quota goals, illustrating a results-driven approach to sales and a commitment to achieving and exceeding performance targets.
Package Handler
FedEx Ground
08.2022 - 06.2023
- Collaborated seamlessly with team members to ensure efficient sorting and delivery of packages in a high-pressure environment.
- Contributed to team success by meeting tight deadlines and enhancing operational effectiveness.
- Thrived in a physically demanding role, showcasing efficient time management and adaptability.
- Maintained a customer-focused mindset, ensuring accurate and timely package deliveries.
- Recognized for exceptional performance, awarded Outbound 2 MVP of the Month within the first month.
OGP Associate
Walmart Neighborhood Market
02.2022 - 08.2022
- Efficiently fulfilled online grocery orders by accurately picking and gathering items, showcasing attention to detail and order accuracy.
- Provided excellent customer service by greeting customers with a friendly and helpful attitude during order pickups.
- Addressed customer inquiries about their orders, demonstrating strong communication skills and a customer-centric approach.
- Recognized for consistently dispensing the most orders within the team, allowing to meet performance targets.
- Maintained a balance between speed and customer service, ensuring orders were fulfilled efficiently without compromising service quality.
Warehouse Associate
Amazon
11.2021 - 02.2022
- Received and inspected incoming products, meticulously checking for damage and ensuring proper storage.
- Implemented effective organizational strategies to maintain an orderly warehouse, showcasing attention to detail and efficient inventory management.
- Exceeded strict productivity targets, successfully handling over 50,000 packages daily in collaboration with the team, demonstrating a commitment to achieving goals.
- Played a crucial role in the picking and packing process for customer orders, requiring a keen attention to detail to ensure accuracy.
- Demonstrated precision in selecting and packaging products, contributing to a high level of customer satisfaction through accurate order fulfillment.
Education
CourseCareers Tech Sales Certification - Sales Development
CourseCareers
01.2023 - 04.2023
Bachelor of Science - Computer Information Technology
California State University, Northridge
Northridge, CA 05.2001 -
Skills
- Business Development
Client Relationship Management
Negotiation and Deal Closure
Quota Achievement
Time Management
Timeline
Operations Associate
Serve Robotics
12.2024 - Current
Outside Sales Representative
Spectrum
06.2024 - 12.2024
Sales Specialist
Spectrum
06.2023 - 06.2024
CourseCareers Tech Sales Certification - Sales Development
CourseCareers
01.2023 - 04.2023
Package Handler
FedEx Ground
08.2022 - 06.2023
OGP Associate
Walmart Neighborhood Market
02.2022 - 08.2022
Warehouse Associate
Amazon
11.2021 - 02.2022
Bachelor of Science - Computer Information Technology
California State University, Northridge
05.2001 -
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