Alberto Castillo
Naperville,IL
Summary
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Load building.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Load Builder
Menards Distribution Center
04.2023 - Current
- Strapped items down over protective padding to secure throughout transportation.
- Moved furniture and boxes using utility dolly and truck ramp.
- Managed warehouse operations and verified proper shipment procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Ensured safe transportation of materials with meticulous attention to detail in the loading process.
- Reduced delivery times by efficiently prioritizing orders and managing load schedules.
- Exceeded customer expectations by ensuring accurate fulfillment of special requests, leading to increased satisfaction ratings.
- Served as an effective liaison between warehouse staff, drivers, and customers for seamless communication regarding delivery status updates or changes in schedule.
- Played a key role in reducing workplace injuries by strictly adhering to safety protocols during the loading process.
Cashier
Portillos
02.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Wheaton Warrenvile South High School
1993 Tiger Trl, Wheaton, IL 6018905-2022
Skills
- Load Planning Expertise
- Workplace Cleanliness
- Order picking accuracy
- Shipping and receiving
- Stress Tolerance
- Load Securing Techniques
- Quality Control Procedures
- Material Handling Equipment
- Pallet jack proficiency
- Heavy Lifting Capacity
- Freight Documentation
- Willing to Learn
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Lifting and sorting
- Multitasking
- Loading and unloading
- Order Picking
- Team Collaboration
- Active Listening
- Material Handling
- Physical Strength and Stamina
- Heavy Lifting
- Truck loading and unloading
- Pallet Jack Operation
- Forklift Operator Certification
- Forklift Operation
- Self Motivation
- Forklift Operations
- Goal Setting
- Professionalism
Certification
- Forklift Certification
- Pallet Jack Certification – Various Providers.
- Walkie Stacker Operator Training – Various Providers.
Languages
Spanish
Native or Bilingual
Timeline
Load Builder
Menards Distribution Center
04.2023 - Current
Cashier
Portillos
02.2022 - 04.2023
High School Diploma -
Wheaton Warrenvile South High School