Summary
Overview
Work History
Education
Skills
Timeline
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Alberto Castillo

Lantana

Summary

Distinguished for elevating customer satisfaction and streamlining operations at UPS, I excel in problem-solving and team collaboration. Leveraging expertise in time management and safety inspections, I've significantly contributed to improving workplace efficiency and inventory accuracy, demonstrating a commitment to excellence and a proactive approach to challenges.

Developed strong attention to detail and thoroughness in fast-paced vehicle maintenance environment. Skilled in using various cleaning techniques and materials to ensure high standards. Seeking to transition into new field where these skills can be applied and further developed.

Overview

4
4
years of professional experience

Work History

Truck Detailer

Select Foods
05.2021 - Current
  • Ensured optimal vehicle protection with proper application of sealants, waxes, and other protective coatings during the detailing process.
  • Demonstrated flexibility in scheduling, accommodating last-minute appointments when necessary to meet customer needs and expectations.
  • Assisted management in maintaining inventory levels of supplies, ensuring availability when needed for scheduled jobs.
  • Increased team efficiency by coordinating tasks with fellow detailers, ensuring a smooth workflow.
  • Maintained organized workspaces with regular cleaning and maintenance to ensure efficient workflows.
  • Maximized productivity by utilizing appropriate tools, equipment, and chemicals for each specific task.
  • Achieved consistent client satisfaction through thorough inspections and corrections as needed before releasing completed trucks.
  • Developed strong relationships with clients through excellent communication skills, resulting in repeat business opportunities.
  • Ensured high-quality results with careful attention to detail in all aspects of truck cleaning services.
  • Continuously improved personal performance by attending training workshops and staying informed on industry best practices.
  • Demonstrated professionalism and reliability by arriving on time for appointments, prepared with all necessary tools and equipment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Provided exceptional customer service and addressed customer inquiries.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Inspected vehicles and equipment for visible damage.
  • Maintained records of cleaning activities.

Warehouse Worker

UPS
11.2023 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Education

Associate of Arts - Business Administration

Palm Beach State College
Lake Worth, FL
05-2028

High School Diploma -

Forest Hill High School
West Palm Beach, FL
05-2023

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Team collaboration
  • Relationship building
  • Pressure washing
  • Work planning

Timeline

Warehouse Worker

UPS
11.2023 - 01.2024

Truck Detailer

Select Foods
05.2021 - Current

Associate of Arts - Business Administration

Palm Beach State College

High School Diploma -

Forest Hill High School

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Alberto Castillo