Alberto Cruz
Copiague,NY
Summary
Results-oriented Operations Manager offering 20-year background paired with significant achievements. Polished in developing and implementing QA protocols and leading and motivating large team in time sensitive and demanding environment. Proficient in QuickBooks and NetSuite. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Dedicated and organized Operations Manager with over 20 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
31
31
years of professional experience
Work History
Operations Manager
UNILEVER MFG. INV.
Amityville, New York
05.1993 - Current
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Collaborated with team leaders on quality audits.
- Monitored resource use to achieve set goals within budget constraints.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Created detailed reports on the performance of individual departments within operations.
- Developed and implemented operational procedures to ensure quality standards are met.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Education
High School Diploma -
Pasaquina Escuela
El Salvador11-1988
Skills
- Performance Monitoring
- Workflow Optimization
- Process Improvement
- Production
- Inventory Management
- Performance Reporting
- Warehouse Operations
- Team Leadership
- Work Flow Planning
Accomplishments
Created a multi numbers of Fragrance products with 100% customer satisfaction.
Timeline
Operations Manager
UNILEVER MFG. INV.
05.1993 - Current
High School Diploma -
Pasaquina Escuela