Summary
Overview
Work History
Education
Skills
Timeline
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Alberto De Leon

Fresno,CA

Summary

A dedicated Customer Service Representative bringing a blend of effective communication, attentive listening, and problem-solving skills to every interaction. Focusing on understanding customer needs allows for personalized solutions, enhancing experiences, and building long-term loyalty.

Overview

4
4
years of professional experience

Work History

Caretaker

PapaPal
12.2023 - Current
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Enhanced community safety through regular property inspections and timely reporting of potential hazards.
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Developed strong relationships with residents and families, fostering trust and open communication.

Dog Trainer

Petco
09.2021 - 07.2022
  • Conducted informative workshops for pet owners, promoting responsible dog ownership and effective communication methods.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Enhanced dogs'' obedience levels by implementing customized training programs tailored to their specific needs.
  • Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.

Veterinary Assistant

Petco Animal Supplies Stores Inc.
05.2021 - 09.2021
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.

Cashier and Kitchen Assistant

More Than Pizza
05.2020 - 03.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Central High School
Fresno, CA
05.2019

Skills

  • Attentive Customer Service
  • Dog training
  • Personal Care
  • Adaptability
  • Team Collaboration
  • Problem Solving
  • Committed to Product Mastery

Timeline

Caretaker

PapaPal
12.2023 - Current

Dog Trainer

Petco
09.2021 - 07.2022

Veterinary Assistant

Petco Animal Supplies Stores Inc.
05.2021 - 09.2021

Cashier and Kitchen Assistant

More Than Pizza
05.2020 - 03.2021

High School Diploma -

Central High School

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Alberto De Leon