Alberto Delgado
Humble,TX
Summary
Versatile and achievement-oriented professional with a robust background at Forged Components Inc., excelling in roles requiring exceptional customer service and office administration. Leveraged expertise in Microsoft Excel and effective time management to enhance operational efficiency and client satisfaction. Demonstrated strong problem-solving skills and a commitment to maintaining confidentiality, significantly contributing to team success.
Overview
10
10
years of professional experience
Work History
E2 Project System Administrative Assistant
Forged Components Inc.
07.2021 - 12.2023
- E2 system production reports, create machining routers, track machinist timing, close job orders, part of the safety committee.
- Answered phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping and filling, data entry and database management for vital company information.
- Did shipping and receiving, forklift operator, parts handler, crane operator,
Parts Handler
Forged Components Inc.
11.2017 - 04.2020
- Improved inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Upheld quality control standards by inspecting received shipments for damage or discrepancies before adding them to inventory.
- Managed multiple priorities effectively, adjusting workload as needed to meet tight deadlines without sacrificing accuracy or quality of work performed.
- Collaborated with other departments to ensure seamless communication and coordination during high-volume periods.
- Handled shipping & receiving, forklift operator, crane operator, parts handler, loading & unloading,
Administrative Assistant
Forged Components Inc.
09.2014 - 06.2016
- E2 system acknowledgement, schedule freightliners, create material test reports, chemical analysis, some drafting parts for sawing, some drafting parts for welding.
- forklift operator, parts handler
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Sales Representative
Gallery Furniture
11.2013 - 07.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Conducted financial assistance to the customers, loaded and unloaded furniture.
Education
High School Diploma -
W.T. Hall High School
Houston, TX05-2005
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Time management
- File organization
- Microsoft outlook
- Filing
- Strong problem solver
- Scheduling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
E2 Project System Administrative Assistant
Forged Components Inc.
07.2021 - 12.2023
Parts Handler
Forged Components Inc.
11.2017 - 04.2020
Administrative Assistant
Forged Components Inc.
09.2014 - 06.2016
Sales Representative
Gallery Furniture
11.2013 - 07.2014
High School Diploma -
W.T. Hall High School
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