Alberto Deras
Cypress,CA
Summary
Dedicated professional with strong customer service skills and a friendly demeanor. Experienced in streamlining donation processes and enhancing operational efficiency to support high-volume environments.
Overview
4
4
years of professional experience
Work History
ADC
Goodwill Store
Cypress, California
01.2023 - Current
- Donation Intake — Process customer donations and assist donors courteously while ensuring safe and efficient handling of items.
- Executed loading and unloading of heavy goods to ensure inventory accuracy. — Accurately load and unload large ridge containers and heavy goods while adhering to safety protocols.
- Electric Pallet Jack — Use electric pallet jack to transport heavy loads, optimize warehouse flow, and support daily production needs.
- Walkie Stacker Operation — Operate walkie stacker equipment to move, stage, and store materials in compliance with safety procedures.
- Pallet Stacking — Stack pallets securely to maintain organized workflow and support high‑volume donation operations.
- Donation Sorting — Sort donations by category, quality, and destination to maintain efficiency and meet organizational standards.
Sales Associate
Goodwill Store
Cypress, California
08.2022 - Current
- Customer Service — Greeted customers warmly and assisted on the sales floor to foster a friendly, helpful shopping environment.
- Customer Assistance — Supported customers in locating items and resolving concerns to enhance overall satisfaction.
- Cash & Card Transactions — Handle cash and card payments with accuracy, maintain proper drawer counts, and ensure fast, efficient checkout experiences that reduce wait times and improve customer satisfaction.
- Merchandise Restocking — Restocked shelves and organized inventory to ensure clean, visually appealing product displays.
Education
High School Diploma -
Magnolia High School
Anaheim, CA05-2022
Skills
- Customer service
- Customer engagement
- Organization and time management
- Spanish Speaker
Timeline
ADC
Goodwill Store
01.2023 - Current
Sales Associate
Goodwill Store
08.2022 - Current
High School Diploma -
Magnolia High School