Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alberto Duarte

San Tan Valley,AZ

Summary

I am really eager to learn and to grow to become the best version that I can be, also to help others become their best. Was a top producer in the last sales job and learned how to overcome objections, qualify leads, and negotiate. With the right mentorship and training I will skyrocket in sales/ customer service and become a high producer !

Overview

2
2
years of professional experience

Work History

Solstice Stone

Customer Service
3110 N Greenfield Rd
08.2023 - 11.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Trubuyers

Sales Representative
Phoenix, AZ
02.2022 - 06.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Trained and mentored new sales representatives.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Negotiated contracts with clients and developed relationships with key personnel.

Bluegreen

Sales
Mesa, AZ
07.2021 - 12.2021
  • Memorized scripts to achieve easy conversational flow in interactions with potential customers.
  • Trained and coached new representatives regarding daily duties through shadowing, reverse shadowing and role-playing.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.

Education

High School Diploma -

Skyline High School
Mesa, AZ
05.2020

Skills

  • Customer Service
  • Sales Closing
  • Relationship Building
  • Problem-Solving
  • Public Speaking
  • Thought Leadership
  • Teamwork and Collaboration
  • Mentorship

Timeline

Solstice Stone

Customer Service
08.2023 - 11.2023

Trubuyers

Sales Representative
02.2022 - 06.2023

Bluegreen

Sales
07.2021 - 12.2021

High School Diploma -

Skyline High School
Alberto Duarte