ALBERTO ESCOBAR RUIZ
Oakland,CA
Summary
Experienced professional skilled in minimizing risk and achieving successful outcomes. Demonstrated expertise in strategic process management and team leadership. Seeking a challenging role to utilize technical prowess and drive engineering excellence in high property risk environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Claim Specialist; and Producer
State Farm Corporate & State Farm Agency
07.2021 - Current
- Performed over 200 field on-site inspections evaluations of damage to residential and commercial properties by professional customer service; addressed concerns regarding inspections
- Gathered essential information by working with policyholders, insurance agents and stakeholders; compiled required documentation, logged discoveries, and crafted comprehensive summaries
- Managed claim handling inquiries efficiently/timely resolution; delivered early to on-time results
- Assessed coverage details to ascertain claim validity; negotiated claim settlements based on policy
- Covered additional territories based on quarterly business demands and complied with all local regulations; assisted teams in different regions during travel assignments
- Assessed/modified hours for evolving quarterly requirements; performed overtime hours for clients
- Generated 100+ leads during producer position through cold call sales and systematic email outreach
Education Instructor
San Antonio Texas Public Area Schools
07.2018 - 04.2021
- Designed 40-50 lessons per year with data-driven goals and attached standards; implemented goal-oriented lessons, significantly boosting student growth
- Leverage student achievements and challenges with parents every week; enhanced communication system fostered greater parent participation
- Tailored multiple math-related instructional materials for diverse student learning styles; developed comprehensive syllabi using google suite (google sheets, google classroom, etc.)
- Utilized Microsoft Word for modifications; instructed on-grade level and below-grade level students
- Designed curriculum for students across different levels; utilized diverse tools to gauge achievements
Automation/Validation/Controls Engineer; Fabrication
E2i, Inc / CSL Behring
07.2016 - 03.2018
- Executed 50 installation qualifications (IQs) and operational qualifications (OQs) utilized FDA protocols. Post qualified results, documentation reported all described outcomes; the process of the qualifications and any issues that arose. Over 100s reports during my time in that team collectively.
- Developed 19 training modules for CSL's Human Resource group. Utilized Adobe Captivate 9 to develop training modules and to increase health & safety, federal regulations, HR protocols in manufacturing setting.
- Designed (AutoCAD) and manufactured control panels for variety of clients : pharmaceutical, food and science, and commercial automaton. Applied quality control by Factory Acceptance Testing (FAT) all control panel components; worked during final year of engineering school.
Education
Master of Arts - Secondary Education, Secondary Mathematics instruction; Algebra I & II, and Geometry.
Relay Graduate School of Education
San Antonio, TX06.2020
Bachelor of Science - Electrical Engineering
Olivet Nazarene University
Bourbonnais, IL01.2018
Skills
- Project Management
- Process Analysis
- Robotics Development
- Automated Solutions Development
- AutoCAD Proficiency
- Financial Services
- Customer Relationship Management (CRM)
- Microsoft Office Suite
- Process Improvement
- Leadership
- Claims analysis
- Claims Investigation
- Policy Interpretation
- Familiarity with Insurance Policies
- Efficient Data Management
Certification
Teacher, Primary And Secondary Certification (Texas); Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities; Insurance Agent, Property & Casualty; Adjuster License in Property/Casualty (Florida; Texas)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Claim Specialist; and Producer
State Farm Corporate & State Farm Agency
07.2021 - Current
Education Instructor
San Antonio Texas Public Area Schools
07.2018 - 04.2021
Automation/Validation/Controls Engineer; Fabrication
E2i, Inc / CSL Behring
07.2016 - 03.2018
Teacher, Primary And Secondary Certification (Texas); Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities; Insurance Agent, Property & Casualty; Adjuster License in Property/Casualty (Florida; Texas)
Master of Arts - Secondary Education, Secondary Mathematics instruction; Algebra I & II, and Geometry.
Relay Graduate School of Education
Bachelor of Science - Electrical Engineering
Olivet Nazarene University
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