Alberto Estrada
COLORADOSPRINGS,CO
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Quick Lane Technician
Phil Long Ford
COLORADOSPRINGS, CO
05.2026 - Current
- Performed routine vehicle maintenance and inspections efficiently.
- Assisted customers with service inquiries and appointment scheduling.
- Utilized diagnostic tools to identify mechanical issues accurately.
- Collaborated with team members to maintain a clean work environment.
- Followed safety protocols while operating equipment and handling vehicles.
- Maintained accurate records of all repairs performed on customer vehicles in order to comply with state regulations.
- Provided excellent customer service by addressing questions or concerns promptly.
- Performed oil changes, tire rotations, and other routine maintenance services on a variety of vehicles.
Optometric Assistant
Academy Kids Vision
COLORADOSPRINGS, CO
03.2025 - 04.2026
- Assisted optometrists during patient examinations and procedures.
- Managed patient scheduling and appointment confirmations effectively.
- Maintained equipment and ensured a clean workspace for optimal operations.
- Educated patients on eyewear options and proper lens care techniques.
- Processed patient insurance claims and verified coverage details promptly.
- Handled inventory management of eyewear products and supplies efficiently.
- Supported patient check-in and check-out processes with professionalism.
- Collaborated with team members to enhance overall patient experience at the clinic.
- Instructed patients on proper use of contact lenses and eyeglasses.
- Explained procedures to patients prior to performing tests or treatments.
- Instructed patients on how to properly insert, remove and care for contact lenses.
- Ensured that all safety protocols were followed when handling instruments or administering medications.
- Prepared exam rooms by stocking them with necessary supplies before each patient visit.
- Recorded measurements taken during exams into electronic health records system.
- Greeted patients upon arrival at the office, verified insurance coverage and collected co-payments or outstanding balances due from previous visits.
- Assisted in fitting eyeglasses frames according to prescription specifications.
Custodian
CCS
COLORADOSPRINGS, CO
06.2024 - 02.2025
- Maintained cleanliness of assigned areas through daily cleaning tasks.
- Operated cleaning equipment including floor buffers and vacuums effectively.
- Restocked supplies in restrooms and break rooms regularly.
- Disposed of waste and recyclables in accordance with safety guidelines.
- Inspected facilities for cleanliness and reported any maintenance issues.
- Followed chemical safety protocols while using cleaning agents responsibly.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Crew Trainer
McDonald's
COLORADOSPRINGS, CO
06.2022 - 11.2023
- Trained new crew members on operational procedures and customer service standards.
- Instructed new team members on correct procedures for operations.
- Conducted performance evaluations for crew members to provide constructive feedback.
- Assisted in managing daily shift operations and ensuring team efficiency.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit payments securely while ensuring compliance with policies.
Education
Business Management -
Pikes Peak Community College
Colorado Springs, CO 08.2025 - 08.2026
Harrison High School
Colorado Springs, COSkills
- Vehicle inspection
- Equipment maintenance
- Facilities maintenance
- Insurance verification
- Record management
- Clinical documentation
- Customer service
- Appointment management
- Time management
- Task management
- Team collaboration
- Problem-solving
- Effective communication
- Active listening
- Adaptive team player
- Eyewear consultation
- Patient care
- Patient engagement
- Patient testing
- Vision testing
- Eyewear repair
- Frame selection assistance
- Contact lens fitting
- Optical measurements
- Color vision assessment
- Insurance billing
- Pre-exam procedures
- Chart organization
- Recycling
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Optometric Assistant
- Drivers License
- Fork Lift operator
Timeline
Quick Lane Technician
Phil Long Ford
05.2026 - Current
Business Management -
Pikes Peak Community College
08.2025 - 08.2026
Optometric Assistant
Academy Kids Vision
03.2025 - 04.2026
Custodian
CCS
06.2024 - 02.2025
Crew Trainer
McDonald's
06.2022 - 11.2023
Harrison High School