Alberto Fernandez
Miami,FL
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families, and achieving the requirements for continued accreditation. Motivated professional offering expertise case in Neurosciences. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated Neuro and med-surg student seeking internship in Neuroscience to gain hands-on experience. Outgoing and friendly with a strong drive to succeed.
Overview
27
27
years of professional experience
Work History
Patient Care Supervisor
Baptist Hospital of Miami
Miami, FL
10.2017 - Current
- Appropriately staffing unit to census
- Regular review of assigned employees Time and Attendance via Kronos and follow-up with staff as needed (clock in/out and attendance issues)
- Timely completions of all assigned staff evaluation and assure that all paperwork is turned in with each evaluation
- Timely completion of 30-day meeting of all new employees and forward to Nurse Manager or Director for 60-day meeting
- Initiation and/or follow-up of all staff with performance/attendance issues with a corrective action on a monthly and/or 3-month timeframe
- Appropriate and timely triage of patients to be admitted into the unit
- Follow-up on huddle in service as directed by Clinician/Nurse Manager
- Complete patient Meet and Greet on all new admits to unit
- Complete all patient rounds w/in 24-48hrs of admission
- Complete staff Monthly Staff Rounds
- Serves and as Resource RN (with all applicable responsibilities)
- Assure walking rounds and shift reports are completed during tour of duty
- Identifies/track problem areas effecting quality of care and reports to Patient Care Center Manager and suggest ideas for Performance Improvement
- Participates in quality assurance monitoring/data collection (Performance Improvements)
- Attends 75% of chosen quality council meetings (Committee)
- Assure the Narcotic Count is done every week
- Assure that assigned RN is audited for Narcotic Usage quarterly
- Follows up on potential Risk issue on shift and keeps Nurse Manager informed
- Attend all Neuro-Specialty/Job related meeting as assigned/Required
- Assured unit has appropriate level of Med-Surge, Pharmacy and Kitchen supplies, delegate as needed
- Assure unit equipment are working appropriately and follow-up with the appropriate dept
- Assist Nurse Manager in meeting Dept
- Goals (Finance, Surveys, Quality metrics, etc…)
- Assist in interviewing and orienting new staff to the dept
- Complete The Joint Commission Unit Environmental Rounds weekly
- Attend all scheduled meetings by Nurse Manager or Director
- Keep staff informed of any new unit Performance or processes
- Provide timely feedback to staff on all issue brought to your attend and keep Nurse Manager informed
- Write Thank-you note to staff members
- Serve as mentor to help staff in advanced pathways for professional grow and development.
Clinical Instructor
Regional University
Miami, FL
04.2021 - 07.2022
- Provided students with hands-on demonstrations and managed clinical logs, medication administration, dressing changes and meal preparation
- Assessed students' knowledge and skills through assignments and exams
- Partnered with other instructors to share best practices for optimized student learning
- Frequently provided educational lectures to students
- Taught students how to intervene in medical emergencies and how to perform head to toe assessments
- Delegated patient assignments to students based on individual learning needs and patient assessments
- Held clinical simulation projects and provided each student with individual feedback
- Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals
- Devised educational presentations to creatively communicate coursework objectives
- Improved nursing programs through collaboration with department heads, faculty and staff
- Eliminated learning gaps and effectively instructed students by developing IEPs, utilizing wide variety of teaching aids and leveraging motivational and implementation strategies
- Developed client rapport by effectively providing screenings, treatment and referral services.
Stroke
West Kendall Baptist Hospital
Miami, FL
01.2022 - 06.2022
- Ensures quality, timeliness, and effectiveness of stroke care delivery for their BHSF hospital and is responsible for program assessment, planning, performance improvement, education, stroke program accreditation, hospital service utilization, community outreach, and EMS outreach, feedback, & education
- The Stroke Coordinator works in a multidisciplinary role to effectively promote quality in clinical practice for a specific patient population with the goal of providing quality, competitive value, and outstanding service to staff, patients, families, and the community.
Registered Nurse
Baptist Hospital of Miami
Miami, FL
09.2013 - 09.2017
- Participates in delivering direct patient care; provides instructions and teaching to patients and families; perform examinations and assessments; follows up on lab, test, and procedure results and prescriptions; informs patients of medication changes; informs physicians of patients' questions; evaluates patients' qualifications for clinical research studies; provides initial contact with patients' primary physician; establishes referral database; communicates with referring physicians for follow-up care and referrals
- Attends neurosurgical rounds in the unit; collaborates with attending, residents, and health care team members in planning, implementing, and evaluating comprehensive patient care; provides direct clinical service to patients and families including psychosocial assessment, crisis intervention, counseling, supportive therapy, behavior modification, care management, and patient education; develops group patient programs for consumer relations and patient satisfaction issues; provides conflict resolution
- Serves as a resource person and a nurse consultant for staff; participates in hospital committees; collaborates, facilitates, and implements research projects; develops an annual plan for professional development; attends conferences; maintains and improves current knowledge and competency in advanced practice nursing; manages patients requiring warfarin, adjusting dosages as needed and monitors patient compliance
- Perform other duties as assigned per BEST stroke team, when an acute stroke arrives to Emergency Department in collaboration with Neurologist and the interdisciplinary Stroke Team.
CPR Instructor
Health South Rehabilitation Hospital of Miami
Cutler, FL
05.2011 - 10.2013
- Implemented hands-on activities to practice CPR techniques and refine students' skills to prepare each for emergency situations
- Engaged with class members to help develop knowledge and abilities in cardiopulmonary resuscitation
- Planned and completed detailed lectures to outline CPR course material for students
- Followed official American Heart Association Manuals to deliver knowledgeable and relevant training to class participants
- Assessed students' knowledge and skills through assignments and exams
- Delegated patient assignments to students based on individual learning needs and patient assessments
- Held clinical simulation projects and provided each student with individual feedback
- Eliminated learning gaps and effectively instructed students by developing IEPs, utilizing wide variety of teaching aids and leveraging motivational and implementation strategies.
Hospital Educator, HealthSouth Rehabilitation Hospital of
Miami, FL
07.2010 - 09.2013
- Overall function of the education department; Assess, plan, implement and evaluate educational programs for the staff throughout the hospital
- Coordinated and implement Nursing and Non-Nursing Program
- Work closely with HR in leadership grow and development programs
- Clinical and Non-Clinic School Rotations
- Patient/Family Education Programs
- Competency Programs; Preceptorship Program; Nursing orientation
- Coordination and implementation of nursing programs, nursing orientation, competency, quality assurance and patient education
- Electronic Medical Record Program manager coordinated hospital wide training, implementation, and evaluation of new EMR program, Physicians, Nurses, and hospital wide resource
- In addition, nurse supervision functions, and cover nurse manager functions for short periods of time, function including:
- Adjust the staffing needs of the nursing service department necessary to meet the total nursing needs of the residents
- Develop work assignments, schedule duty hours, and assist and supervise nursing staff to ensure that all personnel are performing their work assignments in accordance with acceptable nursing standards
- Assist in staff development. Formally and informally monitor performance of personnel and ensure adjustments / using coaching, counseling, and discipline methods makes corrections
- Work with the Director of Nursing to resolve staff performance issues including those that may lead to termination
- Review complaints and grievances, complete investigations, and work with the Director of Nursing for a plan of action and resolution
- Participate in the planning, conducting and scheduling of timely in service and orientation training classes that meet state and federal requirements
- Communicate with health care provider to review treatment plans, complete orders, progress notes, etc., in accordance with established policies
- Chart audit of medical record for specific treatments, medication orders, diets, labs etc., as for implementation and follow up
- Requisition and arrange for diagnostic and therapeutic services, as ordered by the health care provider, and in accordance with our established procedures
- Communicate the department's policies and procedures to personnel, residents, and visitors
- Communicate with written (24-hour report) and oral reports/recommendations concerning any changes in resident condition and other activities of your shift to nursing management
- Fill out and complete accident/incidents involving residents or staff and submit to Director of Nursing
- Complete and file assessments and all other medical record documentation as required to provide care services
- Report all discrepancies noted concerning physician's orders, diet change, charting error, etc., to the supervisor
- Complete clinically accurate documentation according to policy
- Review the resident medical documentation and progress notes from the interdisciplinary team to determine if the care plan is being followed. Report any concerns to your supervisor
- Inform nursing personnel of new admissions and the resident's care needs. Ensure that rooms are ready for new admissions. Greet newly admitted residents upon admission
- Notify the resident's attending health care practitioner and family when there is a change in the resident's condition
- Meet with your assigned support personnel (Housekeeping, Dining Services, Nursing Assistants, etc.) to plan the shift's services, programs, and activities and monitor tasks are completed as directed
- Coordinate services with other members of the disciplinary team (Housekeeping, Dining Services, Nursing, etc.) to ensure that the resident's total regimen of care is maintained
- Assist in arranging transportation for residents and other third-party services.
Registered Nurse
HealthSouth Rehabilitation Hospital of Miami
Cutler, FL
10.2009 - 07.2010
- Develops, implements, and evaluates an individual plan of care for each patient, working with the interdisciplinary team and the patient to set appropriate goals
- Assigns RN, LPN, CNAs, and US staff to provide direct patient care appropriate to the patient's needs and staff skill level as established staffing plan
- Implement physicians' orders, conducting or delegating tasks to include medication administration, nutrition care, hygiene care, respiratory care, wound care, bowel, and bladder management
- Assess and reassess the patient's condition and progress towards goals
- Assumes the responsibility of Charge Nurse when needed and as assigned
- Instructs patient/caregivers on tests, procedures, treatments, and medications in easy understandable terms
- Possess rehab knowledge base and functions as a resource for staff when they have questions or need assistance with complex rehab patient needs
Phlebotomist and Laboratory Processing Supervisor
Mercy Hospital
Miami, FL
01.1999 - 01.2009
- Venipuncture and blood processing in neonatal and intensive care units
- Data and specimen processing operating with Cerner, and Medi-Tech
- Costumer services with doctors' offices and references laboratories providing results and support information
- Implemented training course for new recruits — speeding profitability
- Inter departmental training and orientation to new hires
- Alcohol and drugs testing certified for Miami-Dade County public transportation services
Practical Nurse
Unidad Médica Ambulatoria
Caracas, Venezuela
01.1997 - 01.1998
- Provided the nursing care pre op and post op, in ambulatory surgeries
- Handle the queries and problems of the patient and their families and resolve them
- Developed, implemented, and maintained the changes in medical unit regarding prioritizing and delegation.
Practical Nurse
AmbulatoSanatrixca Sanatrix
Caracas, Venezuela
01.1997 - 01.1998
- Responsible for the direct patient care
- Reviewed computerized laboratory test results following post dialysis, colonoscopy, ERCP, surgeries
- Provided a broad range of general nursing care services in areas of vital signs, EKG, phlebotomy, catheters, feeding tubes, IV and central lines
- Responsible for the regular checkups, medication and report making of the patient
- Administration of oral, intramuscular, subcutaneous medications; and blood donations and transfusion.
Education
Master of Science - Nursing (Nurse Administration
University of Phoenix
03.2020
Bachelor of Science - Nursing
University of Phoenix
01.2014
Occupational Associate Degree - General Radiologic Technology
Skills
- Operating Plans Development
- Data Analysis
- Decision Making
- Process Implementation
- Time Management
- Employee Training Program
- Verbal and Written Communication
- Critical Thinking
- Employee Recruitment and Hiring
- Interdepartmental Functions Coordination
- In-Service Programs
- Operational Records Maintenance
- HIPAA Guidelines
- Problem Resolution
- Stakeholder Coordination
- Problem Identification
- Performance Monitoring
- Patient Care Assessment
- Clinical Quality Program Standards
- Patient Advocacy
- Community-based Educational Programs
Accomplishments
- IPS “Dr
- Salvador Allende” La Habana Jul 1997
- Cuba is an accredited program designed to develop the professional knowledge and skills of working registered nurses
- The curriculum is built upon a foundation of biological, physical, and social sciences, which contribute to the science of nursing
- The liberal arts components enhance the development of the intellectual, social, and cultural aspects of the professional nurse., Graduated from a practical nursing program, this program combines academic high school subjects with technical/vocational training, with honors
- CERTIFICATIONS
- Registered Nurse: FL- RN9297808 SCRN: 00319434 CPR (AHA) ACLS (AHA)
References
HealthSouthHealthSouthREFERENCES
References Elizabeth Smith, DNP – Tel. 305-439-2432 Claudia Penalba, MD – Tel. 305-720-5369
Languages
- Proficiency in English and Spanish
- LANGUAGES
- English:
- Professional
- Spanish:
- Native/ Bilingual
Timeline
Stroke
West Kendall Baptist Hospital
01.2022 - 06.2022
Clinical Instructor
Regional University
04.2021 - 07.2022
Patient Care Supervisor
Baptist Hospital of Miami
10.2017 - Current
Registered Nurse
Baptist Hospital of Miami
09.2013 - 09.2017
CPR Instructor
Health South Rehabilitation Hospital of Miami
05.2011 - 10.2013
Hospital Educator, HealthSouth Rehabilitation Hospital of
07.2010 - 09.2013
Registered Nurse
HealthSouth Rehabilitation Hospital of Miami
10.2009 - 07.2010
Phlebotomist and Laboratory Processing Supervisor
Mercy Hospital
01.1999 - 01.2009
Practical Nurse
Unidad Médica Ambulatoria
01.1997 - 01.1998
Practical Nurse
AmbulatoSanatrixca Sanatrix
01.1997 - 01.1998
Master of Science - Nursing (Nurse Administration
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix
Occupational Associate Degree - General Radiologic Technology
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