Alberto Fonticoba
Cape Coral
Summary
Dynamic and dependable technician with a proven track record at Comcast Corporation, excelling in installations and repairs for diverse clients. Known for exceptional customer service and problem-solving skills, I effectively led MDU setup projects, ensuring timely execution and high-quality service delivery while fostering teamwork and collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fiber 1
Forged Fiber 37
Lehigh Acres, FL
02.2026 - Current
Execute internet installation and repair services for residential customers.
Enhanced Premise Technician
Lumen Technologies
Lehigh Acres, FL
06.2023 - 01.2026
- Diagnosed and resolved technical issues for network services, ensuring optimal performance and minimal downtime.
- Executed home installations and repairs during initial year of employment.
- Performed maintenance tasks for two years. Assisted in troubleshooting, repairing, splicing, or replacing broken MSTs as part of a four-member team.
Business Technician 4
Comcast Corporation
Fort Myers, FL
07.2019 - 05.2023
- Performed installations and repairs for commercial and residential clients, ensuring high-quality service delivery.
- Led MDU setup projects, ensuring timely execution and adherence to specifications.
Education
High School Diploma -
Miami Lakes Technical School
Miami, FL06.1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Problem resolution
Certification
Certified bucket truck operator
Languages
Spanish
Native or Bilingual
Timeline
Fiber 1
Forged Fiber 37
02.2026 - Current
Enhanced Premise Technician
Lumen Technologies
06.2023 - 01.2026
Business Technician 4
Comcast Corporation
07.2019 - 05.2023
High School Diploma -
Miami Lakes Technical School