Alberto Garcia
Elk Grove,CA
Summary
Efficient [Job Title] with solid experience leading teams in high-volume retail environment. Proficient in developing strategies to maximize sales and productivity while minimizing costs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Floor Leader
Skechers, USA
02.2021 - 11.2023
- Enhanced store performance by implementing effective floor management strategies and maintaining a well-organized product display.
- Increased customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Streamlined inventory management through regular tracking, monitoring stock levels, and coordinating with the team for timely replenishment.
- Boosted sales performance by motivating staff members, setting individual targets, and conducting regular follow-ups to ensure goal achievement.
- Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Fit Specialist
Skechers, USA
03.2013 - 01.2021
- Improved customer satisfaction by conducting comprehensive fit assessments and providing personalized recommendations.
- Enhanced store sales by effectively cross-selling and upselling products based on individual client needs.
- Built strong relationships with clients through attentive service and follow-up communication, resulting in repeat business.
- Assisted management in maintaining updated inventory records, ensuring timely product availability for customers.
Lead Busser
Geisha House
04.2011 - 01.2012
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Contributed to positive guest experiences through friendly interactions while serving water refills or assisting with inquiries about menu items.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Photography Lab Technician
Rite Aid
06.2010 - 01.2011
- Enhanced customer satisfaction by providing high-quality photo prints and professional editing services.
- Streamlined lab processes, resulting in reduced processing times and increased daily output.
- Maintained a clean and organized work environment to improve efficiency and prevent cross-contamination of chemicals.
- Ensured accurate color calibration for consistent print results using advanced software tools.
- Operated photo department cash register to scan items and process checks and credit card transactions.
Education
No Degree - General Studies
Santa Ana College
Santa Ana, CA05.2006
Bachelor of Arts - Journalism
Chapman University
Orange, CA05.2002
Skills
- Coaching Abilities
- Store Operations
- Team Management
- Staff Scheduling
- Resource Allocation
- Time Management
- Effective Communication
- Adaptability
- Workplace Safety
Languages
Spanish
Professional Working
Timeline
Floor Leader
Skechers, USA
02.2021 - 11.2023
Fit Specialist
Skechers, USA
03.2013 - 01.2021
Lead Busser
Geisha House
04.2011 - 01.2012
Photography Lab Technician
Rite Aid
06.2010 - 01.2011
No Degree - General Studies
Santa Ana College
Bachelor of Arts - Journalism
Chapman University