Alberto Gilbertdelarosa
Havelock,NC
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Maintenance Data Chief
United States Marine Corps
07.2004 - Current
- Debugged code, upgraded software and adapted local programs to match national system.
- Prepared and transmitted monthly statistical reports.
- Supported end-users with data or application issues.
- Created and ran special reports for different data segments.
- Communicated with team members regarding collaborative tasks and distilled information for end-user consumption.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Created and automated data visualizations to present insights and tell compelling stories.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Communicated regularly with customers concerning data exchange and technology integration.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Interpreted business questions and collaborated with engineering teams to identify data sources.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Developed scripts and processes for data integration and maintenance.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Set up and controlled user access levels across databases to protect important data.
- Authored and coded database descriptions.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Utilized data visualization techniques to present and explain complex data sets.
- Created data models to support decision-making processes.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Generated ad-hoc reports to evaluate specific business requirements.
- Developed and implemented data governance policies and procedures.
- Deployed predictive analytics models to forecast future trends.
Education
Lean Six Sigma - Yellow Belt Course
Beaufort, SC2022
I Level Analyst And Database Administrator
Pensacola, FL09.2018
O Level Analyst And Database Administrators Course
Pensacola, FL04.2016
Bachelor of Science - Business Management
Park University
Kansas City, MO09.2011
Skills
- Work Organizing and Prioritizing
- Root Cause Analysis
- Lean Six Sigma
- Dashboard Design
- Interpretation of Findings
- Team Development
- Microsoft Active Directory
- Visual Basic for Applications
- Pivot Tables
- Database Schemas
- Advanced Excel Spreadsheet Functions
- Develop Tools
- Writing Queries
Certification
Lean Six Sigma - Yellow Belt
CompTIA Fundamentals of Information Technology Plus
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Data Chief
United States Marine Corps
07.2004 - Current
Lean Six Sigma - Yellow Belt Course
I Level Analyst And Database Administrator
O Level Analyst And Database Administrators Course
Bachelor of Science - Business Management
Park University