IT professional with over 15 years of experience in OSS/BSS telecom, web development, education, and insurance across four continents. Expertise in designing, developing, integrating, and testing secure, user-friendly environments. Proven track record in managing full project lifecycles, delivering high-performance automated systems, and optimizing distributed architectures. Committed to leveraging emerging technologies to enhance business outcomes and drive team success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Engineer IV Svcs Sftwr - RNAM
Ericsson
Bellevue, United States
10.2015 - Current
As part of the T-Mobile and AT&T projects - billing team, Chargin System team, and Packet Core team my responsibilities are:
AT&T cMME integration
5G NR SA integration for T-Mobile Lab (PoC)
Ensure 5G SA Kit connectivity at BelRed lab.
Follow up testing: Pre-Requisite checks like UE provisioning verification and action-streamer camera server are accessible, etc.
MME – get/delete subscribers, list configuration, check configuration, action UE trace start/stop, etc.
User-experience – Speed tests, video quality, etc.
Mobile mobility Management (MME) upgrades - [physical and virtual MMEs]
OCC – Multisite integration and support.
Kafka integration with Ericsson Charging System.
Splunk integration with Ericsson Charging system through Ansible.
QAS/VAS integration with Ericsson Charging system and Multi Mediation through Ansible.
Ansible playbooks development and test for install/uninstall apps in Lab and Production servers.
Ericsson BSCS and Vertex Q (taxation) installations.
Solution Architect (designer) for CRs, gap designs, and M&P solutions for production issues.
Solution Integrator of BSCS in T-Mobile Full Stack solution (WSIL, OM, ON, Vertex, Ericsson Multi Mediation, Ericsson Charging System).
DI (Dev Integration), IIT (Initial Integration Test), DIT (Dev Integration [automation] Test), QAT (Quality Assurance Test), Production support (triage & Tier3 level – Application Maintenance).
PDU - product delivery test and support (CSRs-TRs).
Development of configuration scripts, production data fixes, automation tools.
Aplication Maintenance member (Manage Services) for Uprising - Billing support (Tier 3) across the other domains (WSIL, OM, ON, Vertex, Ericsson Multi Mediation, Ericsson Charging System).
Design and provide M&P documents to Tier2 for critical issues.
End-to-end solutions for GAPs designs.
CS - OCC Production support, 3PPs (Splunk, Kafka, and QAS/VAS)
CCD/CSA Upgrade – Kafka integration that come hand-in-hand with Kubernetes (services, nodes (worker pools),etc.).
Baby dumps and environments’ creation + administration (Ericsson BSCS).
Shipments’ installation and Sanity/Regression tests.
Vertex (taxation) and Ericsson Supervisor Installation (including MoP document and training to Infrastructure team).
Bill Presentment configuration and tests.
Usage mapping design and integration/tests between Ericsson BSCS-EMM/Charging Sytem.
FSP Technical Lead - Design, Development and Delivery Teams.
Automation scripts support.
PDU - product delivery test and support (CSRs-TRs).
Support to E2E Architects.
IIT (Initial Integration), DIT (Dev Integration), QAT (Quality Assurance) tests’ support (severity 1,2 and 3).
T-MOBILE Functional/NonFunctional Tests' Support for Uprising project (SWAP team)
BSCS IX Migration - Solution Architect / Solution Integrator / Team Leader
Networkers International PLC
Bromley, United Kingdom
03.2011 - 05.2013
Data migration from BSCS 8 to CBiO. Nedjma operator, now Ooredoo.
Baby dumps and environments’ creation + administration (BSCS).
Shipments’ installation and Sanity/Regression tests.
Data migration strategy - Requirements and Design of a large Billing Data Migration and provide an Enterprise Data Modeling.
Responsible for ensuring Error Handling and Logging Processes for Migration Scripts builds.
Provide input to project planning, resourcing, and budgeting activities.
Migration methodology for migration execution as part of BSS transformations.
Provide a Data Migration and Billing transformation strategy and approach.
Data migration development, implementation, reports, data cleansing, Functional/NonFunctional Migration tests (small, medium, and full data), UAT and Parallel test/support.
Solution Integrator of BSCS in CBiO as part of the migration solution (Ericsson Multi Mediation & Charging System).
Contribute with managing, planning skills, problem-solving skill, and anticipate critical situations.
Monitoring module installation, configuration, and tests.
DCRs´ verification.
Post cut-over / Production support.
BSCS IX Migration Consultant - Solution Architect / Solution Integrator / Team Leader
Glotel International Limited, Jordan
London, United Kingdom
09.2009 - 02.2011
The ALU solution to integrate BSCS iXR2 to replace both BSCS 5.21 mobile&internet and fixed line for Jordan Telecom Group. Also provide a convergent billing system.
As a Data Migration Team Leader, my responsibilities were:
Business requirements and Design of a large Billing Data Migration Project and Enterprise Data Modeling.
Preliminary workshops to the customer- document all the JTG current systems (what is existing and how it is used?) like BSCS 5.21, OST (payments), DeWAN (web), CCBS-Gaïa (fix lines and interconnection data), Pointing system (rewards), DMS (document manager), and SAT (pre-activations).
Gap Analysis – Requirements understanding, Workflows design, impacts identification, and Requirement solution description.
Solution Analysis - Business configuration, Data migration strategy (standard and non-standard data).
Solution Presentation (workshops) – Data migration strategy, development, implementation, reports, data cleansing, Functional/NonFunctional migration tests (small, medium, and full data), UAT and Parallel test/support.
Solution development, implementation and delivery.
Data Migration consultant - Architect / Senior Consultant / Team Leader
LHS Telekommunikation GmbH and Co. KG - Germany
Frankfurt, Germany
10.2007 - 07.2009
Roaming configuration for Iusacell on BSCS iXR2.
As a part of business configuration team, my responsibilities were:
Roaming configuration (Incoming and Outgoing on CIBER).
PL/SQL development scripts (for all configuration tasks and rollback shell).
Mapping specification document for data migration process, from BSCS 5.2.4 to BSCS iX R2.
Team Leader - Architect: Data migration from Tytan to BSCS 8.01 with Oracle 9 for Nicaragua (second converging data for Claro on El Salvador site) & Data migration from Tytan to BSCS 8.01 with Oracle 9 for Honduras (second converging data for Claro on El Salvador site).
As a Data Migration Team Leader, my responsibilities were:
Baby dumps and environments’ creation + administration (BSCS).
Provide a data migration strategy and Billing transformation approach – Business requirements and Design of a large Billing Data Migration and provide an Enterprise Data Modeling.
Provide input to project planning, resourcing, and budgeting activities.
Main resource for customer support.
Responsible for ensuring Error Handling and Logging Processes for Migration Scripts builds.
Migration methodology for migration execution as part of BSS transformations.
Data migration development, implementation, reports, data cleansing, Functional/NonFunctional Migration tests (small, medium, and full data), UAT and Parallel test/support.
Contribute with managing, planning skills, problem-solving skill, and anticipate critical situations.
Senior Business Process Analyst & PMO&QA
Laureate International Universities - Universidad del Valle de México, Oficinas Generales
CDMX, Mexico
07.2005 - 09.2007
Responsible of receive customer requirements, SOW documentation (define project objective, project justification, product description, project deliveries, known exclusions), project plan, define technical and process solutions, use cases and functional requirements documentation, audit development (in some cases I have to help to development team (programming languages)), IT tests, coordinate sponsor tests, user and help desk training, user support.
As project manager: Internet Payment Solution for Credit and Debit Card - Santander Bank (concentrator bank).
CRM Onyx – CRM Implementation in 24 Mexican campuses, now working in Central America implementation.
Internet Student Services – Candidate registration, Admissions, Class Schedules, give discounts, grades consultant.
Others.
Integration Developer
SchlumbergerSema-Atos Origin
CDMX, Mexico
04.2003 - 06.2005
Java development - an Oracle and Postgre databases connection for Gador system – ING México.
Integration Specialist: Analysis, design, development, implementation, testing, and deployment of the billing generator module (customer invoices details) using C/C++ and Pro C to Oracle database.
Data migration from Movile2000 (M2k) to Oracle 9 for Nicaragua´s BSCS 8.01 (converging data for ALO PCS (now Claro)) & from Tytan to Oracle 9 for Honduras´s BSCS 8.01 & from Billplex to Oracle 9 for Guatemala´s BSCS 8.01 & from Oracle 8 to Oracle 9 for El Salvador´s BSCS 5.2.3 to 8.01.
As a part of the team, my responsibilities were: Migration strategies, Customer migration data analysis, PL/SQL + Shell Scripts development, Testing migrated customer data (Functional/NonFunctional), Parallel billing verification.
As a part of interfaces team, my responsibilities were: Designing and developing some interfaces.
Java development: Customer complain management system – Royal&SunAlliance México jsp´s, servlets (including dbms_java), beans, xml, xsl, and xsd. ANT tool, Eclipse IDE, Oracle 9, IAS.
Stagier Web Developer - Webmaster
GIC Management, Association Head Quarters
Brussels, Belgium
05.2002 - 11.2002
Responsible for the execution of all web development to support GIC Management´s e-commerce and e-business needs: analysis, modeling, development, deployment and support.
System Engineer
SkyTel, Comunicaciones Mtel
Álvaro Obregón, Mexico
09.2001 - 03.2002
Analysis, design, development, implementation, testing, deployment and maintenance of the internal systems.
Customer care support (2nd level).
Technology designer - Web and database developer/administrator
Abargon – e-value developers
Roma Nte., Mexico
01.2001 - 12.2001
Responsible for the analysis, design, development, implementation, testing and deployment of the front-end and back-end functionalities/flows including design and administrating databases.
Education
Bachelor´s degree - Computer Systems Engineer - IPN
ESCUELA SUPERIOR DE COMPUTO (ESCOM) del Instituto Politécnico Nacional
Gustavo A. Madero, CDMX, Mexico
01.2000
High School´s degree - Digital Systems Technician - IPN
Centro de Estudios Científicos y Tecnológicos (Cecyt) Nº 9 "Juan de Dios Batiz" del Instituto Politécnico Nacional