ALBERTO LOVATO
Summary
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people to enhance the profitability of your company.
Experienced with providing safe and timely transportation for passengers in various settings. Utilizes strong navigation skills and effective communication to ensure passenger comfort and satisfaction. Knowledge of maintaining vehicle safety standards and handling diverse passenger needs efficiently.
Overview
12
12
years of professional experience
Work History
Lyft Driver With Special Needs Experience
Lyft Corporation
10.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Provide door-to-door transportation for passengers for Lyft Corporation customers.
- Managed challenging behavior from passengers professionally while maintaining a calm demeanor under stress.
- Maintained accurate records of trips, mileage, fuel consumption, and incident reports to support efficient scheduling and resource allocation.
- Plan routes to destination, and evaluate alternatives for unexpected detours or emergencies.
- Pick up passengers in response to telephone relayed request for service.
- Exhibit safe and defensive driving skills in accordance with all traffic laws, safety regulations, and Lyft Corporation driver training.
- Follow proper procedure when transporting passengers including but not limited to: proper assistive walking devices and wheelchair securement and providing passenger assistance at entries and exits.
- Open and close doors for customers.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
IHSS Care Provider (In Home Supportive Services)
In Home Supportive Services
09.2019 - Current
- Provided transportation and appointments management for clients to medical appointments, social events, and other necessary outings.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication strategies.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Supported clients in managing personal finances, paying bills, and budgeting responsibly.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Followed nutritional plans to prepare optimal meals.
- Enhanced client well-being by providing compassionate care and support tailored to individual needs.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Caregiver, Special Needs Individuals
California Mentor Network FHA West Los Angeles
05.2013 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders and medication administration.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Demonstrated patience and empathy while assisting clients experiencing cognitive or physical challenges.
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication strategies.
- Facilitated communication between clients and their families to foster strong relationships and mutual understanding.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
Education
Master of Arts - Education
Cambridge College
Cambridge, MA 06-2010
Bachelor of Arts - Human Development
Pacific Oaks College
Pasadena, CA06-2003
Skills
- Customer Service
- Excellent communicator
- Flexible and adaptable
- Multitasking abilities
- Problem Solving
- Computer Skills
- Teamwork and Collaboration
- Friendly, positive attitude
- Efficient trip planner
- Dependable and reliable
- Clean MVR
- Knowledge of Safety Standards
Timeline
Lyft Driver With Special Needs Experience
Lyft Corporation
10.2019 - Current
IHSS Care Provider (In Home Supportive Services)
In Home Supportive Services
09.2019 - Current
Caregiver, Special Needs Individuals
California Mentor Network FHA West Los Angeles
05.2013 - Current
Master of Arts - Education
Cambridge College
Bachelor of Arts - Human Development
Pacific Oaks College
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