Alberto Lozano
Midlothian,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Wescon Distribution & Supply
Alsip, IL
02.2014 - 11.2024
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Ensured compliance with all applicable laws, regulations, and standards.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Managed scheduling, training and inventory control.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Education
High School Diploma -
Brea Olinda School
Brea, CA05-1992
Skills
- Recruitment and hiring
- Staff evaluation
- Damage control
- Safety procedures
- Task delegation
- Goal setting
- Equipment management
- Team leadership
- Workflow optimization
- Coaching and mentoring
- Quality assurance
- Verbal and written communication
- Inventory control
- Team development
- Conflict resolution
Certification
- Forklifts all different electric and propane.
Timeline
Supervisor of Operations
Wescon Distribution & Supply
02.2014 - 11.2024
- Forklifts all different electric and propane.
High School Diploma -
Brea Olinda School
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