ALBERTO MARQUEZ
North Hills,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Allied Universal
02.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Barrista/Supervisor
Starbucks
07.2022 - Current
- Managing groups of people
- Managing breaks and job duties
- Giving excellent customer service
- Preparing the store by maintaining cleanliness
- Logged unit quantities and entered data into inventory database
Computer Repair
Ismeal Camberos
01.2017 - Current
- Assembled and maintained computers.
- Possesses proficient knowledge of both software and hardware technologies.
- Developed skills by engaging in self-driven education.
- Maintained a growth-oriented mindset
Photographer/Sales Associate
Life touch
03.2020 - 01.2021
- Answered incoming telephone calls to provide store, products and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Offered product and service consultations and employed upselling techniques
- Built trusting relationships with customers by making personal connections
- Negotiated and closed deals with minimal oversight
- Worked with fellow sales team members to achieve group targets
- Prepared cash deposits up to $5000 with zero discrepancies
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction
Education
GED -
James Monroe High School
North Hills, CASkills
- Inventory control procedures
- Relationship selling
- Dispute mediation
- Retail loss prevention
- Merchandising knowledge
- Cash handling accuracy
- Sales expertise
- Computer/Tech Knowledge
- Excellent communication skills
- Money handling
- Cash register operation
- Reliable and punctual
- Team player mentality
- Customer- and service-oriented
- Energetic self-starter
- Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- [Technical Support ] [Google] [2024, November 30th]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Unarmed Security Guard
Allied Universal
02.2024 - Current
Barrista/Supervisor
Starbucks
07.2022 - Current
Photographer/Sales Associate
Life touch
03.2020 - 01.2021
Computer Repair
Ismeal Camberos
01.2017 - Current
GED -
James Monroe High School