Alberto Martinez
ALTUS,OK
Summary
Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
5
5
years of professional experience
Work History
Machine Operator
American Gypsum Company
Duke, OK
11.2021 - Current
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
CNA
Tamarack assisting living
Altus, OK
05.2020 - 03.2021
- Inspected equipment for cleanliness following each shift.
- Worked closely with staff to ensure that each assignment was finished ahead of its deadline.
- Inspired hard-working and quality-focused production team and maintained discipline through enforcement of company policies.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Supported non-ambulatory residents in range of motion exercises.
Customer Service Manager
Wal-Mart Supercenter
Altus, OK
06.2018 - 05.2021
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Evaluated and authenticated returns, exchanges and voids.
- Monitored phone calls to provide feedback and coaching.
- Led team engagement to assist cross-functional departments and achieve goals.
- Relayed customer feedback to cross-functional teams to improve products and services.
Education
High School Diploma -
Inter American University of Puerto Rico San German
San German, PR05.2011
Ponce Paramedical College
Ponce, PR03.2013
Skills
- Product loading
- Packaging
- Line clearance
- Safety procedures
- Loading and unloading protocols
- Equipment operation
- Assembly procedures
- Quality assurance standards
- Documentation ability
Languages
Spanish
Native/ Bilingual
Timeline
Machine Operator
American Gypsum Company
11.2021 - Current
CNA
Tamarack assisting living
05.2020 - 03.2021
Customer Service Manager
Wal-Mart Supercenter
06.2018 - 05.2021
High School Diploma -
Inter American University of Puerto Rico San German
Ponce Paramedical College
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