Dynamic and results-oriented professional with a proven track record at Family TaeKwon-Do & Fitness Center, Inc. Expert in customer service and team management, excel in creating tailored training programs and streamlining operations. Fluent in Spanish and proficient in Microsoft Office, a blend of technical and interpersonal skills to drive success.
• Delivered high-quality customer service by addressing parents and students needs.
• Organized and oversaw major Florida cup tournaments.
• Instructed 3 classes on a weekly basis.
• Kept inventory for weapons, uniforms, and martial arts accessories.
• Conducted personalized assessments of students’ progress
• Enrolled new students into the program and followed up on their progress and development.
• Streamlined daily operations of the business
• lead day-to-day operations and staff coordination during the manager’s absence.
• Updated Inventory daily, ordered supplies, and kept
orders up to date.
• Updated QuickBooks weekly.
• Effectively set up logistics for shipments sent and received.
• Operated a forklift and pallet jack daily in the warehouse.
Customer Service Expertise: Strong background in engaging with clients and resolving issues effectively
Leadership & Team Management: Proven ability to lead and manage teams in fast-paced environments
Fitness Training & Coaching: Extensive experience in fitness coaching and tailored training program development
Bilingual Communication: Native fluency in Spanish, enabling effective communication with diverse clientele
Technical Skills: Proficient in Microsoft Excel, Word, and PowerPoint
• Gym Trainer
• Church Volunteer
• High School League Baseball Trainer
• Interests: Major League Baseball, Exercising, Sneakers, Pickleball