Alberto Muller
Sacramento,CA
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
12
12
years of professional experience
Work History
HR Assistant/Human Resources Recruiter
Paradise Oaks Youth Services
07.2019 - Current
- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Enhanced communication within the organization by managing internal newsletters and announcements.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Reduced employee turnover through thoughtful onboarding procedures and ongoing professional development opportunities.
Paralegal
Disability Law Center Of Utah
06.2016 - 05.2019
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Guest Services Agent
Ensign Hospitality
12.2012 - 05.2019
- Enhanced guest satisfaction by addressing concerns and providing prompt resolutions.
- Streamlined check-in processes for increased efficiency and reduced wait times.
- Maintained a clean and welcoming lobby, ensuring a positive first impression for guests.
- Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
- Maximized revenue by upselling room upgrades and additional services.
Office Assistant
University Of Utah
11.2011 - 06.2014
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
Education
Associate of Science - Administration of Justice
Sacramento City College
Sacramento, CA05.2022
Skills
- Record Preparation
- File Maintenance
- Exit Interviews
- Clerical Support
- Conflict Resolution
- Employee Relations
- Microsoft Office Suite
- Benefits Coordination
- Interview Scheduling
- Onboarding Support
Languages
Tonga
Native or Bilingual
Timeline
HR Assistant/Human Resources Recruiter
Paradise Oaks Youth Services
07.2019 - Current
Paralegal
Disability Law Center Of Utah
06.2016 - 05.2019
Guest Services Agent
Ensign Hospitality
12.2012 - 05.2019
Office Assistant
University Of Utah
11.2011 - 06.2014
Associate of Science - Administration of Justice
Sacramento City College
Similar Profiles
Abraham QuintanaAbraham Quintana
Facility Manager at Paradise Oaks Youth ServicesFacility Manager at Paradise Oaks Youth Services
ELIZABETH CHULOCKELIZABETH CHULOCK
Activities Director / Administration at Paradise Oaks RV ResortActivities Director / Administration at Paradise Oaks RV Resort
JUAN MARTINEZJUAN MARTINEZ
Office Administrative Assistant at Virginia A. Boone Highland Oaks Elementary School (Summer Youth Internship)Office Administrative Assistant at Virginia A. Boone Highland Oaks Elementary School (Summer Youth Internship)