Alberto Paez
Bogota,United States
Summary
Detailed Loss Prevention professional with 10 plus years of experience in the Hospitality Industry, developing programs to mitigate corporate theft, loss and waste. Employed investigative and communication skills to acquire information and evidence. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Loss Prevention Lead Fire/life Safety Director
New York Marriott Marquis Hotel
12.2010 - 08.2023
- Improved overall hotel security by implementing effective loss prevention strategies and conducting thorough investigations.
- Increased employee awareness of loss prevention efforts through regular training sessions and open communication channels.
- Enhanced hotel safety by conducting frequent audits, ensuring compliance with company policies and local regulations.
- Collaborated with management to develop action plans for addressing identified areas of concern.
- Supervised staffing of level 9 Security Guard Officers.
- Supervised daily functions of Loss Prevention /Security Department to ensure protection of property assets (overseeing 2,000 room hotel).
- Maintained accurate records of all investigations, incidents, and resolutions for future reference and analysis.
- Maintained logs, Fire Command Station and Life Saving equipment.
- Developed strong partnerships with other departments to ensure seamless integration of loss prevention initiatives across organization.
- Established open lines of communication with staff members who reported suspicious activities or concerns related to potential losses.
- Evaluated new technologies for possible adoption into existing loss prevention programs, staying abreast of industry advancements for continuous improvement efforts.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Programmed in-room safe and door locks as needed.
- Trained staff on emergency procedures and implements of accidents.
- Managed Lost and Found Department operations.
- Ensure guest satisfaction while focusing on archiving safety for guests and hotel.
- Investigated and apprehended potential criminals in hotel and apply safety measure.
- Responsible for daily schedules/activities for night shift staff.
Education
High School Diploma -
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Investigation techniques
- Policy Enforcement
- Security Protocols
- Incident Reporting
- Asset Protection
- Loss prevention strategies
- Surveillance equipment
- Risk Management
- Employee accident reduction Safety Leader
- Crisis Management
- Staff Training
- Conflict Resolution
- Effective Communication
- CCTV, PMS & MS Shift experience
- Proficient in Microsoft Word, Excel & Outlook
- Crisis Management, Risk Assessment, Counter Terrorism Leader
Awards
Employee of The Year! N.Y. Marriott Marquis
Certification
N.Y.C Fire Department - Fire Life Safety Director
New York State Licensed Security Guard
CPR
Hotel Tips certified
Timeline
Loss Prevention Lead Fire/life Safety Director
New York Marriott Marquis Hotel
12.2010 - 08.2023
High School Diploma -
LaGuardia Community College of The City University of New York
N.Y.C Fire Department - Fire Life Safety Director
New York State Licensed Security Guard
CPR
Hotel Tips certified
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