Alberto Pamblanco Santos
Dutch Harbor,AK
Summary
Dynamic automotive technician with extensive experience at Dieler Infiniti, specializing in engine repair and diagnostic expertise. Proven track record of enhancing customer satisfaction through effective communication and timely service delivery. Skilled in preventive maintenance and troubleshooting, fostering teamwork to optimize shop efficiency and reduce vehicle downtime.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Mecánico Automotriz
Dieler Infiniti,Nissan Y Mazda
Sanjuan Puerto Rico
02.2024 - 01.2026
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
- Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
- Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
- Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
- Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
- Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
- Reduced downtime for customers by completing most repair tasks within specified time estimates.
Mecánico Automotriz
Meineke Auto Care Center
Lebanon, Pensilvania
10.2023 - 01.2024
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Assisted in training new technicians on best practices and safety protocols.
- Maintained accurate records of repairs and services performed for customer transparency.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Provided exemplary customer service by explaining repairs clearly and addressing concerns promptly.
- Implemented process improvements that enhanced service delivery time and quality.
- Collaborated with team members to streamline workflow and improve service efficiency.
- Ensured compliance with safety standards during all service operations.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
Truck Shop Supervisor
Trident Seafood
Akutan, AK
05.2017 - 09.2023
- Assisted in training new employees on safety protocols and operational procedures.
- Maintained cleanliness and organization of shop area to enhance workflow efficiency.
- Supported inventory management by tracking supplies and restocking as needed.
- Operated tools and equipment following established safety standards.
- Collaborated with team members to ensure timely completion of daily tasks.
- Engaged in problem-solving to address minor equipment issues promptly.
- Demonstrated adaptability by learning new tasks quickly in fast-paced environment.
- Contributed to a positive team atmosphere through effective communication and cooperation.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Checked incoming orders and organized new stock.
- Improved store efficiency by implementing new inventory management processes.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Streamlined operations through effective employee scheduling and task delegation.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Collaborated with upper management to establish goals and objectives for the store''s performance.
- Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
- Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
- Continuously monitored industry trends to stay competitive within the market space while adapting business strategies accordingly.
- Trained other employees on how to operate scanners for inventory counts.
- Assisted in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Spearheaded promotional events and campaigns to drive foot traffic and increase sales opportunities instore.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Controlled costs by effectively negotiating with vendors, saving $Amount on budget per year.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Mecánico Automotriz
Talleres Wilson
PONCE Puerto Rico
07.2011 - 02.2016
- Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
- Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
- Accomplished maintenance and organization mission by completing related results.
- Updated job knowledge by participating in educational opportunities and reading technical publications.
Mecánico Diésel
Easy Rental Equipment
Ponce, Puerto Rico
06.2001 - 04.2010
- Diagnosed mechanical issues in diesel engines using diagnostic tools and equipment.
- Performed routine maintenance and repairs on rental equipment to ensure optimal performance.
- Collaborated with team members to improve workflow efficiency in service department.
- Assisted in training new technicians on safety protocols and repair procedures.
- Managed inventory of parts and supplies to support timely repairs and maintenance tasks.
- Conducted thorough inspections of equipment prior to rental, identifying potential issues early.
- Implemented process improvements that enhanced service turnaround times for repairs.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Maintained accurate records of work performed, including parts used and labor hours logged.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Documented findings and actions taken.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Installed new systems and components in vehicles.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
- Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
- Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
- Ordered parts necessary for vehicle repairs and new installations.
Education
High School Diploma - Mecánica Automotriz
Bernardino Cordero Bernald
Ponce, Puerto Rico 05.2000
Skills
Fluid exchanges
Preventive Maintenance
Brake systems
Parts replacement
Vehicle inspections
Replacing parts
Axle repairs
Driveability diagnostics
Air conditioning
Filter replacements
Engine repair
Bearing replacement
Computer diagnostics
Manual transmissions
Wheel alignment
Suspension systems
Tire rotation
Inspecting vehicles
Cooling system
Fuel injection
System repairs
Battery services
Service scheduling
Clutch repairs
Maintenance scheduling
Component replacement
Hybrid systems
Chassis lubrication
Electrical systems
Steering mechanisms
Vehicle maintenance
Exhaust systems
Hazardous waste management
Price quotes
Service documentation
Emission control
Estimate preparation
Engine oil changes
Oil change
Automatic transmissions
Preventative maintenance
Diesel engines
Road testing
Gasket replacements
Used parts management
Coolant flushes
Troubleshooting and diagnosis
Transmission repair
Engine overhauls
Vehicle test driving
Diagnostic expertise
Changing oil
Changing tires
Safety awareness
Replacing filters
Problem-solving
Hand and power tools
Installing equipment
Engine rebuilds
Vehicle inspection
Team collaboration
Estimating work
Rebuilding engines
Preventive maintenance services
Fuel systems
Alignments experience
Automotive engineering
Drivetrain and axle installation
Certification
Técnico Automotriz
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Mecánico Automotriz
Dieler Infiniti,Nissan Y Mazda
02.2024 - 01.2026
Mecánico Automotriz
Meineke Auto Care Center
10.2023 - 01.2024
Truck Shop Supervisor
Trident Seafood
05.2017 - 09.2023
Mecánico Automotriz
Talleres Wilson
07.2011 - 02.2016
Mecánico Diésel
Easy Rental Equipment
06.2001 - 04.2010
High School Diploma - Mecánica Automotriz
Bernardino Cordero Bernald