Alberto Paneccasio
Cleveland,OH
Summary
Leader focused om high quality operations, known for delivering high customer satisfaction. Talent for proactively solving problems and keeping team members on task. Well organized in planning and prioritizing schedules and workflows to accomplish objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Route Trainer
Frito Lay
Cleveland, OH
04.2023 - Current
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Implemented and facilitated day cards to increase employee engagement, retention and productivity in the field.
- Monitored training effectiveness through observation of the daily routine of a RSR.
Route Sales Representative
Frito-Lay
Cleveland, OH
08.2022 - Current
- Built Intentional customer relationships to increase sales
- Promoted new products and provided sales opportunities
- Presented products and services to perspectives and existing customers to meet client needs
- Developed customized sales techniques to successfully sell and upsell services to existing clients
- Fostered relationships with customers to expand customer base and retain business
- Created successful strategies to develop and expand customer sales
- Developed and implemented strategies to increase sales volume.
Manager
Santos Italian Restaurant
Cleveland, Ohio
04.2006 - 08.2022
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Oversaw 1 million in revenue while maintaining a 30% food cost
- Innovated the business through to-go ordering by 30% during the pandemic
- Enhanced safety protocols to protect my team and our customers throughout the pandemic
- Managed operations and increased productivity through employee training, coaching and creating work schedules and assignments for thirty employees
- Provided coaching and reinforced standards to foster superior performance from crew members
- Coordinated shift-based inventory receiving, auditing, and restocking
- Increased customer base and market share by promoting product through diverse channels
- Cross-trained in every store role to maximize operational knowledge
- Optimized productivity, streamlined program efficiency and boosted profitability
- Negotiated with vendors, saving the company thousands annually
News Correspondent
Northeast Ohio Media Group
Cleveland, Ohio
02.2014 - 06.2014
- Attended press conferences and other events in order to obtain relevant information for reporting purposes.
- Gathered news stories and conducted interviews with sources to create content for Print and online .
- Operated cameras and other equipment while recording footage in the field or studio settings.
- Researched current events, issues, and topics of interest to viewers.
- Performed additional duties such as writing web articles or hosting special programs when needed.
- Determined focus of news by staying on top of local, events.
- Arranged interviews with witnesses and bystanders, providing first-hand accounts of stories.
- Posted on social media sites frequently to increase news traffic.
- Met deadlines with reliable, in-depth news coverage.
- Created tightly written news stories crafted from reliable sources.
- Wrote online blog entries to address news developments or offer additional information, opinions or commentary on news events.
News Intern
WKYC-TV
Cleveland, Ohio
01.2013 - 05.2014
- Monitored social media accounts for potential leads or story ideas.
- Attended press conferences and reported on key takeaways.
- Managed inventory of equipment used by the news team.
- Edited audio recordings, photos, and videos for broadcast use.
- Greeted and directed visitors to the newsroom.
- Reported live from various locations at scheduled times.
- Provided support during special projects or breaking news coverage.
- Assisted reporters in gathering facts for their stories.
- Analyzed data and identified trends in the news industry.
- Researched current events for possible story ideas.
- Utilized social media platforms to gather information and engage with the audience.
- Adhered to journalistic ethics and standards in all reporting activities.
- Monitored police and fire department radio communications to obtain story leads.
- Fact-checked all information to ensure the accuracy and reliability of reports.
- Monitored local, national, and international news to identify trending topics.
Education
Bachelor of Arts - Journalism, Broadcast
Cleveland State University
Cleveland, OH12.2013
Skills
- Training and Development
- Inventory Management
- Organizational Skills
- Conflict Resolution
- Marketing Strategies
- Customer Services
- Coach Performance
- Business Analysis
- Microsoft Office
- ENPS
- Edius Software
Certification
Serv-Safe Certification 2013-2018, 2018-2023
Person-in-charge Certification 2022
Digital Marketing Certification 2022
WKYC/Gannett/CSU Internship/Fellowship, Spring 2013
Awards
- Cleveland DC Rookie of the Year
- Top 15 RSR Walmart Team Super Bowl Sales Contest
Timeline
Route Trainer
Frito Lay
04.2023 - Current
Route Sales Representative
Frito-Lay
08.2022 - Current
News Correspondent
Northeast Ohio Media Group
02.2014 - 06.2014
News Intern
WKYC-TV
01.2013 - 05.2014
Manager
Santos Italian Restaurant
04.2006 - 08.2022
Bachelor of Arts - Journalism, Broadcast
Cleveland State University