Alberto Portes
Auburndale,USA
Summary
Over seven years of customer services experience Fluent in both the Spanish and English language, with proven success in multicultural, diverse work environments Knowledge of Computers: Windows 95/98, Ms office 97/2000, Excel, Access, PowerPoint, Typing 45 wpm Highly motivated, reliable employee with ability to work as part of a team, as well as in a leadership role. Available to work overtime and extra days as needed. Bilingual Spanish-English Admin utilities, Vista, Wip
Overview
13
13
years of professional experience
Work History
Night Selector
US Foods
Tampa, FL
01.2023 - 01.2024
- Responsible for selecting customer orders, building and wrapping pallets, and delivering products to the correct dock area
U.S. Xpress Enterprises
Chattanooga, TN
11.2022 - 01.2023
- Long-distance driving: Drivers will travel across the United States, hauling freight to different states and regions
- Extended time on the road: OTR driving several weeks at a time on the road with limited home time
- High mileage: mileage each week, typically 2,500 miles or more
- Variety of loads: Depending on the route, drivers may haul different types of cargo like machinery, construction materials, and consumer goods
PFG Customized Distribution
Elkton, MD
01.2022 - 10.2022
- Driving to deliver customer orders
- Unloading products from the trailer
- Performing safety checks and reporting safety issues
- Following DOT regulations and company safety guidelines
- Communicating with customers, vendors, and co-workers
- Keeping the tractor, loading dock area, and trailers clean
Cecil College CDL Training
Elkton, MD
10.2021 - 12.2021
- Company Overview: Training centre in Cecil County, Maryland
- Training centre in Cecil County, Maryland
KeHE Distributors
Lehigh Valley, PA
10.2017 - 01.2021
- Building pallets: Loading goods onto pallets and ensuring they are properly palletized
- Labeling orders: Labeling orders for delivery and ensuring they are properly labeled and packaged for shipment
- Maintaining a clean work area: Keeping the work area clean and organized
Trainer
C&S Wholesale Grocers
Bethlehem, PA
07.2011 - 08.2017
- Specialized in teaching the technicalities of the preferred method
- Creates a culture where safety and enthusiasm breed productivity
- Involved in the process of changing the way we train as a company
- Quick to adapt to changing environment while learning a different system
- Able to build excitement and maintain a strong morale with new employees
Incentive Forklift Operator
C&S Wholesale Grocers
Bethlehem, PA
07.2011 - 08.2017
- Put away, drop down, and rotate full pallets of stock through the warehouse inventory reserve racks using a stand-up forklift
- Maneuver Stand-Up Forklift to put away or let down as many as twenty pallets per hour into warehouse racks up to 46 feet high
- Manually lift pallets to move into place
- Manually stock/pick cases of product into warehouse racks
- Clean slots in warehouse racks with various heights and dimensions
- Record daily actions by use of Radio Frequency Computer Terminal
Backhauler
C&S Wholesale Grocers
Bethlehem, PA
07.2011 - 08.2017
- Unload trailers of food products and break down product to meet warehouse specifications
- Receive product, record code dates and breakdown pallets of product according to receiving procedures
- Compile un-palletized products onto pallets
- Maneuver pallets of product from the dock to correct aisles
- Operate an electric pallet jack/clamp machine/sit-down forklift to move pallets of product off inbound trucks
- Work must be performed at minimum levels of productivity to prevent back-log of product/trucks
Warehouse Senior Trainer and Lead Coach
C&S Wholesale Grocers
Bethlehem, PA
07.2011 - 08.2017
- Supervised and aided in the development of trainees in both Bethlehem facilities over a 3 month period
- Knowledgeable in several warehouse management systems; Tron, Vista, Yardsmart, Red Prairie, Lucasware, as well as Excel, Outlook, and Word
- Certified to train employees on all MHE equipment to ensure OSHA compliance
- Assisted in the overall warehouse sanitation requirements, contributing to successful sanitation audit scores
- Responsible for an average class of fifteen, in a 1.3 million sq
- Foot warehouse
- Maintained a 86% graduation rate from training to incentive
- Certified on the following equipment: pallet jack, reach truck, sit-down, dock stocker
- Has the ability to train in the following areas: order selector, new associate orientation classes, lift, and loaders
- Proven to create a safe work environment by training with the safety first mindset
Incentive Warehouse Selector
C&S Wholesale Grocers
Bethlehem, PA
07.2011 - 08.2017
- Incentive selection with Vo-collect system (Jennifer), pallet jack certified
- Obtained 150%, 175%, and 200% milestones
- Maintained a perfect record for productivity and attendance
- Tripled case per hour within 12 months of selection
- Helped set the standard in the warehouse by achieving zero harm as a Selector
Warehouse Selector
Publix HV/LV Warehouse
Lakeland, Florida
- Pulls products ordered by stores, places them on pallets, wraps them, and loads them onto trucks
- They may also perform heavy lifting, walking, bending, and stretching
- Warehouse selectors use technology to find ordered products
Education
CDL Training -
Cecil College
Elkton, MD12.2021
High School Diploma -
Dewitt Clinton High School
PASkills
- Forklift Certification
- Barcode scanning
- Order Picking
- Warehouse Safety
- Product identification
- Deadline Adherence
- Heavy Lifting
- Pallet Jack Operation
- Loading and unloading
Timeline
Night Selector
US Foods
01.2023 - 01.2024
U.S. Xpress Enterprises
11.2022 - 01.2023
PFG Customized Distribution
01.2022 - 10.2022
Cecil College CDL Training
10.2021 - 12.2021
KeHE Distributors
10.2017 - 01.2021
Trainer
C&S Wholesale Grocers
07.2011 - 08.2017
Incentive Forklift Operator
C&S Wholesale Grocers
07.2011 - 08.2017
Backhauler
C&S Wholesale Grocers
07.2011 - 08.2017
Warehouse Senior Trainer and Lead Coach
C&S Wholesale Grocers
07.2011 - 08.2017
Incentive Warehouse Selector
C&S Wholesale Grocers
07.2011 - 08.2017
Warehouse Selector
Publix HV/LV Warehouse
CDL Training -
Cecil College
High School Diploma -
Dewitt Clinton High School