Alberto Rubio
Spokane,WA
Summary
I'm a very enthusiastic person with leadership and communication skills. I can cultivate trusting and productive relationships with colleagues, clients, and parents. I've had work in various jobs and can adapt quickly to changes. I am also able to mediate disputes and de-escalate issues to help prevent disruptions in program functions. I have the skills to step into new learning environments and be able to develop a others abilities & intellectual growth to help them meet their goals.
Overview
9
9
years of professional experience
Work History
DDA/BRS Supervisor
PNW Helping Hands inc.
Spokane, WA
04.2023 - Current
- Assisted the program manager with delegated tasks to ensure smooth daily operations.
- Trained new employees on company policies, job duties, and performance expectations.
- Helped develop and implement structures and routines to ensure clients' needs and goals are met.
- Created monthly activity calendars and food menus.
- Ensured compliance with legal/safety regulations and company standards.
Substitute Teacher
Central Valley School District
Spokane Valley, WA
01.2022 - Current
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Led classroom discussions and helped guide children's exploratory thought.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
Associate
Amazon
Airway Heights, WA
10.2020 - 11.2021
- Updated inventory and production information using warehouse management systems and scanner guns.
- Verified labels for appropriate order numbers and item specifications.
- Maintained Ai computer program that would help scanners identify packages that made sure they went to proper destination.
Crew Trainer/Member
McDonald's
Medical Lake, WA
05.2017 - 10.2020
- Trained new team members in cash register operation, stock procedures and customer services.
- Handled customer complaints and concerns promptly, by de-escalating complex issues before having to request supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
Education
Applied Psychology
Eastern Washington University
Cheney, WA06.2020
Skills
- Behavior management
- Records management
- Activity planning
- Classroom management
- Relationship building
- Staff collaboration
- Adaptability to change
- Behavior modeling
- Coaching and mentoring
- Conflit resolution
Timeline
DDA/BRS Supervisor
PNW Helping Hands inc.
04.2023 - Current
Substitute Teacher
Central Valley School District
01.2022 - Current
Associate
Amazon
10.2020 - 11.2021
Crew Trainer/Member
McDonald's
05.2017 - 10.2020
Applied Psychology
Eastern Washington University