Alberto Torres Arreola
Duluth,MN
Summary
Advance within a career to help people improve in professional and personal life while increasing job responsibilities and passionately exploring further learning opportunities.
Overview
7
7
years of professional experience
Work History
Bakery Associate
Sams Club
Hermantown, MN
01.2021 - Current
- Increased production of bakery by 30% by prioritizing inventory management regularly.
- Creating detailed and organized customer orders for wide range of events, including weddings and birthdays.
- Prioritizing sanitation procedures, food safety standards, and inventory management.
- Improved packaging procedures for select items that resulted in 50% increase in production.
- Going above and beyond through helping other departments and coworkers throughout store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Pharmacy Technician
Wal-Mart Pharmacy
Cloquet, MN
01.2020 - 01.2021
- Maintaining and upholding organized and efficient pharmacy setting at fast pace.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Conducting proper handling of prescription refills, processing patients’ insurance information, and maintaining confidential records and files of patients.
- Proficient use of pharmaceutical technology programming used throughout Walmart pharmacies.
- Utilizing opportunities to serve the community through administration of COVID vaccines during high stakes mass vaccination time frames. While being recognized by coworkers for exceptional processing efficiency and requested to aid in training of fellow Technicians to improve overall performance.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Electronics Sales Associate
Wal-Mart
Cloquet, MN
01.2017 - 01.2020
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Developed strong rapport with customers and created positive impression of business.
- Improved quality of service by engaging actively with customers.
- Customers reported every week with positive feedback on my service. Above standard service was always priority that was a commitment regularly met.
Education
Associate of Applied Science - Criminal Justice
Fond Du Lac Tribal And Community College
Cloquet, MN05.2020
Skills
- Strong Interpersonal Communications Skills
- Excellent Customer Service
- Passionate about Learning
- Research Skills
- Ethical standards
- Problem-Solving
- Coaching and Mentoring
- Growth Mindset
- Conflict Resolution
- Self Awareness
Languages
Spanish
Native or Bilingual
Timeline
Bakery Associate
Sams Club
01.2021 - Current
Pharmacy Technician
Wal-Mart Pharmacy
01.2020 - 01.2021
Electronics Sales Associate
Wal-Mart
01.2017 - 01.2020
Associate of Applied Science - Criminal Justice
Fond Du Lac Tribal And Community College