Dynamic Senior Project Manager with a proven track record at OXY, specializing in project management and strategic planning. Expert in ERP implementations and cloud integration, driving customer experience improvements. Adept at C-level communication and vendor negotiations, successfully enhancing operational efficiency and achieving significant cost savings.
Overview
21
21
years of professional experience
1
1
Certification
Work History
SENIOR PROJECT MANAGER (Contract)
OXY
Houston
08.2022 - Current
Delivered Agile training to IT Operations, IT Finance, and other teams on SNOW features.
Led strategic planning, demand, and project portfolio management initiatives in SNOW.
Established and managed Agile groups in ServiceNow to enhance adoption of Agile methodologies across HRIS, IT Operations, and IT Finance.
Designed OXY ERP Dashboard in SNOW, enabling GPOs to prioritize requests effectively across multiple function workstreams.
Collaborated with business engagement team to define OXY ERP Operating model for SAP enhancements from ideation to project delivery.
Initiated Business Committee meetings with GPOs for updates on enhancements and project deliveries, later transitioned to workstream leads.
Supported ERP Governance quarterly meetings as a contributor to ERP Operations Model enhancements.
Managed GOM Enhancements for SAP by migrating tracking from MS Planner to ServiceNow Ideas.
SENIOR PROJECT MANAGER
ClearOne Advantage
Baltimore
01.2022 - 04.2022
Managed cloud-based OCR application integrations projects with the main CRM (Salesforce).
Contributed to manage organizational change projects for the marketing team.
Senior Project Manager
Laureate Education
Baltimore
12.2015 - 09.2021
Company Overview: The world’s largest global network of higher education institutions
Working remotely, responsible for delivering and implementing the Student Information System (SIS), while facilitating company digital transformation to provide a better student experience for maximum retention.
Leverage enterprise-wide resources to integrate technologies in alignment with core business priorities.
Manage multi-disciplinary team remotely located to deliver the SIS for Institutions in Peru, integrating technology and business processes to achieve a comprehensive SIS solution.
SIS solution delivered at UPN (Universidad Privada del Norte), currently services 80K students in 6 different locations in Peru, it incorporates company corporate ERP and academic applications including student portal, CRM & Business Intelligence reporting tools and chatbots applications.
Institution using the new SIS solution contributes $115M, a third of the entire company revenue, SIS delivered as a strategic solution to improve students and Faculty experience which in turn also increased revenue stream, making the institution best in class for the region.
Internal business partners in Peru engaged and excited to be a role model for other company institutions in the region, student satisfaction levels increased resulting in higher prestige levels.
Success of this project is used as the cornerstone for the company’s digital transformation, by implementing the company wide Enrollment to Graduation program (E2G), as a model for success and student experience improvement.
PMO methodology used combines waterfall to manage milestones and inform senior management about the overall program, retro-feeding from development teams using SAFe Agile Framework.
Collaborate in building a PMO Playbook, consisting of PMO criteria to classify projects as; small, medium and large, as well as the corresponding documentation required for each classification, including the financial plans.
The world’s largest global network of higher education institutions
Program Manager – PMO (Contract)
Black Knight Financial Services
Houston
03.2015 - 11.2015
Company Overview: Premier provider of integrated technology, data and analytics to help successfully manage loan lifecycle
Hired to collaborate with virtual teams to deliver enhancements to financial software servicing mortgage customers in the banking industry.
Promoting company PMO principles in collaboration with business development team, that interacts with banks and other financial institutions.
Managed multiple projects progress throughout their life cycle within program following agile methodology, a feature release calendar was met monthly to guarantee customers having the latest updates released.
Oversaw day-to-day operational aspects of the program and scope for the company portfolio.
Manage program resources and align demands to available capacity.
Premier provider of integrated technology, data and analytics to help successfully manage loan lifecycle
Business Systems Manager
Wood
Houston
12.2009 - 01.2015
Company Overview: International Energy services company providing a range of engineering, production support and turbine service to the oil & gas, and power generation industries worldwide.
Responsible for creating the organizational structure required for future ERP implementations and support.
Conducted IT assessments on prospect organizations in preparation for mergers and acquisitions to produce IT integration plans.
Created a Center of Excellence generating 20% savings in IT labor budget in two years; interviewed and hired a team of PMs, functional analysts and developers to transition from the external consultants that helped with the initial ERP implementation.
Responsible for supporting IT for company revenue of circa $1.2B and 1,200 users across the US locations from the Bakken down to Eagle Ford Shale as well as offshore locations in the Gulf of Mexico.
Responsible for the approval and provision of IT services for the organization in the US.
Contributed to developing and monitoring IT budget of $6.5M budget for the US business units.
Developed the company PMO framework using PRINCE2 methodology and PMI guidelines. Including the implementation of financial plans containing the ROI for projects.
Established C-Level communications to facilitate critical IT decision-making process; for initiatives contributing to company’s strategic goals as well as operational keep-the-light on activities.
Designed and implemented a $2.3M solution to integrate; project costing, time and labor, expense reports and materials consumption for Field Service business units using the company ERP.
Managed 3rd party and internal IT service providers, documented vendor selection process, to choose the software and mobile devices used in the Field Service business units. Managed vendors who delivered work packs & resolve operational issues.
Defined and managed standard IT service KPI reporting to provide business management insight for progress, driving measurable improvements in IT service delivery.
Enabled the company to enhance its cash flow process by deploying automatic cash receipt and ACH payment processes, bringing in their strategic customers.
Contributed developing a Project Costing functionality to control Maintenance, Repairs and Overhaul (MRO) line of business by providing integrated applications that combined Primavera P6 planning and schedule capabilities with the company ERP Project Costing module.
Conducted multiple IT assessments on prospect organizations in preparation for mergers and acquisitions to produce IT integration plans.
International Energy services company providing a range of engineering, production support and turbine service to the oil & gas, and power generation industries worldwide.
Project Manager/Senior Application Analyst
Exterran
Houston
08.2004 - 12.2009
Company Overview: An industry leader in full-service, turnkey midstream infrastructure solutions
Managed high visibility Order to Cash projects on schedule and under budget.
Member of the company IT PMO.
Supported Internal Project Governance project by developing projects documentation and communications plan standards to run projects based on the PMI methodology.
Monitored and controlled milestones and specific activities between the US and India development teams.
Gathered and analyzed business requirements to execute JD Edwards to Oracle Apps financial modules migration during mergers and acquisitions (M&A).
Gathered and analyzed business requirements to implement a Master Limited Partnership organization for Exterran using Oracle Financials applications.
Conducted a Proof of Concept for the new MLP.
Responsible for leading and implementing e-Billing using Oracle SOA and BPEL to integrate Exterran and Digital Oilfield servers to transmit AR Transactions using XML for the US business units.
Implemented Oracle ERP for multiple international business units such as Venezuela, Bolivia, and Brazil.
An industry leader in full-service, turnkey midstream infrastructure solutions
Education
BA - Computer Science
IUTI. Rodolfo Loero Arismendi
Caracas, Venezuela
01.1993
Skills
Project management and strategic planning
Vendor negotiations
PMO and portfolio methodologies
Business analysis
Financial proposals
Budget management
C-level communication
ERP knowledge
Cloud integration
Tactical deployments
SaaS architecture
Application road mapping
Customer experience improvement
Innovation management
Certification
Project Management Professional – PMP, 1253222, Project Management Institute PMI
Scrum Master Accredited Certification – CSM, 67511554070282, International Scrum Institute