Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALBERTO VASQUEZ JR

Lubbock,TX

Summary

Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals.

Overview

10
10
years of professional experience

Work History

Sales Manager

Cricket Wireless
Lubbock, TX
Current - Current
  • Greeted customers and provided exceptional customer service.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Customer Service Representative

VXI
Lubbock, TX
03.2020 - 10.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Cashier

Walmart
Lubbock
08.2014 - 12.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Estacado High School
Lubbock, TX
05.2016

Skills

  • Sales Tracking
  • Exceeds sales goals
  • Sales strategy development
  • Handling Escalations
  • Complaint resolution
  • Schedule Coordination
  • Training and mentoring
  • Team Building and Leadership
  • Employee Scheduling

Timeline

Sales Manager

Cricket Wireless
Current - Current

Customer Service Representative

VXI
03.2020 - 10.2021

Cashier

Walmart
08.2014 - 12.2017

High School Diploma -

Estacado High School
ALBERTO VASQUEZ JR