Alberto Villasenor
Santa Clarita,CA
Summary
Driven Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing a high producing team. Ability to adapt and overcome to any given situation.
Overview
11
11
years of professional experience
Work History
LOGISTICS SUPERVISOR
Harbor Freight Tools
11.2022 - Current
- Oversaw daily activities related to shipments received from vendors and loading trucks with the product for delivery to customers
- Managed and trained logistics staff to help maintain a safe working environment.
SALES SUPERVISOR
Harbor Freight Tools
12.2021 - 11.2022
- Effectively coached team members to reach weekly and monthly sales goals
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
DAIRY CLERK MANAGER
Stater Bros. Market
04.2018 - 12.2021
- Customer service/Greeting customers
- Assisting with floor moves
- Responsible for a team of five
- Training and observing the department including following up with task
- Ringing up customers when needed
- Money handling procedures
- Assuring that top sellers are constantly being restocked
- Maintaining a clean environment in the back as well the sales floor
- Making sure I know knowledge on all products for customers including nutritional support questions.
SEAFOOD MANAGER
Stater Bros. Market
02.2016 - 04.2018
- Customer service/Greeting customers
- Responsible for a team of five
- Making sure Iʼm staying within budget when making schedules/business decisions
- Assisting with any possible customer complaints
- Being mindful of our top sellers and making sure there constantly being reordered
- Placing orders for the business and also customerʼs orders
- Assisted with markdowns
- Maintaining a clean environment for myself and my team
- Breaking down loads.
MEAT CLERK
Stater Bros. Market
10.2015 - 02.2016
- Greet and help Customers as needed
- Maintain cleanliness of the whole work area
- Cut and clean steaks, as requested by customer
- Break down of loads
- Organize of Meat Cooler, by oldest to newest
- Make sure the whole area is Sanitized and cleaned for opening
- Help the Butchers with anything as needed
- Fill our Self Service Case for our Customers needs.
COURTESY CLERK
Stater Bros. Market
05.2015 - 10.2015
- Maintain a clean and safe sales floor
- Retrieving price checks upon Customer and Cashier Request
- Collect and retrieve carts in the parking lot
- Bag Groceries for Customers
- Give Excellent customer service skills to customers
- Help Customers to their Cars and unload groceries.
BUS BOY
Backwoods Inn
03.2013 - 04.2015
- Greet and assist customers as needed
- Provide excellent customer service at all times
- Maintain the cleanliness of workplace, tables, and all surrounding areas
- Provide assistance to waitresses as needed
- Serve drinks and food.
Education
ASSOCIATE DEGREE IN ADMINISTRATION OF JUSTICE -
COLLEGE OF THE CANYONS
HIGH SCHOOL DIPLOMA -
GOLDEN VALLEY HIGH SCHOOL
Skills
- Forklift Certified
- Always takes directions well
- Strong work attitude
- Strong organizational skills
- Sharp problem solver
- SOP Compliance
- Material Handling
Timeline
LOGISTICS SUPERVISOR
Harbor Freight Tools
11.2022 - Current
SALES SUPERVISOR
Harbor Freight Tools
12.2021 - 11.2022
DAIRY CLERK MANAGER
Stater Bros. Market
04.2018 - 12.2021
SEAFOOD MANAGER
Stater Bros. Market
02.2016 - 04.2018
MEAT CLERK
Stater Bros. Market
10.2015 - 02.2016
COURTESY CLERK
Stater Bros. Market
05.2015 - 10.2015
BUS BOY
Backwoods Inn
03.2013 - 04.2015
ASSOCIATE DEGREE IN ADMINISTRATION OF JUSTICE -
COLLEGE OF THE CANYONS
HIGH SCHOOL DIPLOMA -
GOLDEN VALLEY HIGH SCHOOL