Alberto Junior Abrego
Fresno,CA
Summary
My name is Alberto Abrego, I'm 19 years old and I am always looking for new experiences I've had my fair share of rapid working environment and managerial experience, working at In-N-Out you're moving the whole time theres always something to do and you're always moving quickly to move the drive thru line and help customers in the dining room. I also took courses in management in order to be an efficient leader and be able to know how to talk to my crew. Im always looking to expand my knowledge and climb the ladder and do my best.
Overview
2
2
years of professional experience
Work History
Level 4
In-N-Out Burger
Fresno, CA
04.2022 - Current
- Checked food orders, bagged items, and included condiments based on established standards.
- Take orders effectively and accurately to ensure the customer gets their order
- Handle cash registers to take orders and charge customers and give them their change
- Food preparation and ensure the food the food is as fresh as possible for the customer
- Peel the potatoes and make sure they are good and fresh to make french fries
- Fry the fries and make sure they are up to standards and portion the right amount for the customers order
- Ensure cleanliness of the dining room for the customer ot have a good experience in store and make sure everything and make sure the dining room is stocked up
- Talk to customers in the dining room and take their order to their tables and offer condiments and refills
- Take orders outside for the drive thru with the tablet]
- Restock the stand and make sure we have everything needed to run the shift smoothly
Manager
McDonald's Franchise
Fresno, CA
10.2022 - 04.2023
- Run the shift and make sure the crew is properly performing their duties
- Train new hires
- Handle cash (registers, safe, deposit)
- Ensure that the store is up to standards and following procedures
- Receive, count, and put away truck orders for the store
- Close the store such as following procedures and closing the system for next day business
- Do my best to reach store goals such as drive thru times and store sales
- Know all the positions in the store and follow the procedures step by step and teach them to other coworkers
- Make sure the food is as fresh as possible for the customer and offer best customer service
- Handle any customer related issues and offer the best solution possible so the customer can be helped
Crew Trainer
McDonald's Corporate
Fresno, CA
10.2021 - 10.2022
- Assessed training needs through surveys, interviews with employees or focus groups.
- Provided constructive feedback and one-on-one coaching to employees.
- Kept training materials updated with regulatory, procedural, or policy changes.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Instructed new team members on correct procedures for operations.
- Ensured that all safety protocols were followed during training sessions.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Education
High School Diploma -
Bullard High School
Fresno, CA06-2022
Associate of Science -
Fresno City College
Fresno, CASkills
- Idea Development and Brainstorming
- Analytical Thinking
- Experience in Leadership
- Outgoing
- Communicative
- Rapid Learner
- Quick and efficient
Affiliations
- I also coach outside of work and school, the team name is Milan FC in fresno
Languages
English
Full Professional
Spanish
Native/ Bilingual
Accomplishments
- Seal of Biliteracy (read, speak, write, and understand spanish correctly)
- Food Handlers certificate
- High School Diploma
References
References available upon request.
Timeline
Manager
McDonald's Franchise
10.2022 - 04.2023
Level 4
In-N-Out Burger
04.2022 - Current
Crew Trainer
McDonald's Corporate
10.2021 - 10.2022
High School Diploma -
Bullard High School
Associate of Science -
Fresno City College
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