Alberto Manuel Medina Gonzalez

Telefonica UK

ENM Support

• Perform OSS to ENM migrations for Radio nodes (ERBS, Baseband, BSC)
• IPSEC implementation and migration on ENM environment for RAN nodes.
• Testing and quality control for new and existing ENM system features.
• Direct communication with customer, handled concerns and issues quickly.

RAN Support

• Integration and troubleshoot for 3G, 4G & 5G nodes
• AP testing for new ENM releases
• Identified issues, analyzed information and provided solutions to problems.

Rogers Wireless

On site support

• Direct Support to Customer radio team. Including technical guidance, project reports, troubleshoot
• On-shore POC for optimization and new site build activities.
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• Provide process and technical guidance to SDU-I team for network optimization activities.

Verizon Wireless

• Organize and coordinate activities between project stakeholders to ensure a smooth and quality driven delivery.
• Identify and implement new business opportunities.
• Oversaw of all major assigned VzW projects from SDU end.
• Monitored team performance.
• Adhered to budget requirements by driving costs and time efficiencies.
• Workforce dimensioning and activities forecasting.
• Reported regularly trough governance meetings to upper management on project budget, progress and technical problems from the projects.
• Keep track and follow up of project activities & issues

Verizon Wireless NRCC Support

• Provided RAN technical support to all GSC-MX Verizon team
• Solved process adherence issues with Radio Integration team.
• Identified and provided feedback for MOP discrepancies, Site designs and any issue that will arise during the integration activity.
• Constantly looking for efficiencies

Verizon Wireless

Team lead for RAN integration activities for Midwest Region.

• Ensured Verizon quality standards with the team deliverables by creating and implementing quality audits for the performed activities.
• Provided guidance and training to the team to perform several of the new scopes including Baseband migrations.
• Market was escalation-free during the period.
• General reporting to management on updates and project progress.

Sprint

• Participated in FIT activities for Carrier add activities.
• Provided MOP inputs to standardize the activities and enable massive delivery.
• Training to team members

Sprint 65Mhz

Shift lead for maintenance window team.

• Participated on the validation, standardization and automation of upcoming scopes and activities for the Sprint project.
• Point of contact between on-shore leads and NIC.
• First point of support for both GSC India and GSC Mexico

Implementation Coordinator for ground work activities.

• Main point of support for maintenance window operations for GSC-I and GSC-M
• Named IC lead by region.
• Outstanding customer feedback.
• Provided guidelines and automation for several activities that enhanced service delivery to the region.
• Provided integration and technical support for RRU migrations.

Sprint NV

• Team lead for BSC Rehomings
• Over 10k sites migrated to new Ericsson BSCs.
• Provided training to team.

Sprint NV

• New CDMA and EVDO Integrations for new radio carriers.
• Migrated CDMA nodes from Nortel equipment to Ericsson equipment.
• LTE Integration .