ALBERTO Y. ACUNA

Resolved product issue through consumer testing. Used Microsoft Excel to develop inventory tracking spreadsheets. Professional Summary Work History Summary Cellphone Technician, Indeed/ Foxconn Fort Worth Tx / October 2024 - February 2025 Experienced with diagnosing and fixing cell phone hardware and software malfunctions. Utilizes technical skills to perform precise repairs and maintain device functionality. Track record of providing efficient and reliable service, ensuring customer satisfaction. Diligent Cellphone repair Technician with solid foundation in cell phone repair and troubleshooting. Successfully diagnosed and resolved wide range of hardware and software issues, ensuring customer satisfaction. Demonstrated proficiency in problem-solving and technical acumen, consistently delivering high-quality repairs. Experienced with diagnosing and repairing various mobile devices. Utilizes precision and attention to detail to ensure quality repairs and customer satisfaction. Knowledge of industry-standard tools and techniques enhances service efficiency and effectiveness. Professional cell phone technician prepared for this role. Proven ability to diagnose and repair mobile devices, ensuring optimal functionality. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in troubleshooting, software updates, and customer service, known for reliability and efficiency. Professional technician with significant experience in mobile device repair and diagnostics. Skilled in troubleshooting, hardware and software solutions, screen replacements, and battery swaps. Strong team collaborator focused on delivering reliable, high-quality results and adapting to evolving challenges. Known for precision, efficiency, and excellent customer service. As repair professional, brings valuable expertise in diagnosing and resolving cell phone issues. Track record of delivering reliable repairs and maintaining high standards. Collaborative team player, adaptable to changing demands, known for technical proficiency and attention. De-soldered and re-soldered connections between parts and motherboard. Erased user data, debugged application issues and refurbished devices for resale. installed new operating systems in Motorola devices. Developed troubleshooting guides for common cell phone issues, expediting diagnosis process for technicians. Maintained a clean and organized workspace, leading to increased efficiency and productivity. Documented repair procedures meticulously to ensure consistency in service quality across the team. Adhered to safety protocols while working with delicate components, preventing potential damage during repairs. Cellphone Store Owner, Amigo Cellphones Fort Worth Tx / March 2013 – December 2021