Albie Sher
Los Angeles,CA
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to create enjoyable dining experiences. Tenured background in coffee and serving, and training in wine pairings.
Overview
5
5
years of professional experience
Work History
Assistant Manager/Specialty Barista
Coffee For Sasquatch
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Dialed in espresso daily
- Trained in latte art.
Server
Seabirds Kitchen
07.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Beatrix Fulton Market
11.2021 - 02.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Specailty Barista
Northern Coffeeworks
02.2020 - 08.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained in cuppings and how to properly dial in espresso daily.
Bartender/Server
Namaste Cafe
05.2019 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Film Studies
DePaul University
Chicago, ILSkills
- Customer Relations
- Team motivation
- Product and service knowledge
- Task Delegation
- Sales Growth
- Dialing in espresso
- Leadership
- Food Handler and Safety Certified
Timeline
Assistant Manager/Specialty Barista
Coffee For Sasquatch
10.2022 - Current
Server
Seabirds Kitchen
07.2022 - 11.2022
Server
Beatrix Fulton Market
11.2021 - 02.2022
Specailty Barista
Northern Coffeeworks
02.2020 - 08.2021
Bartender/Server
Namaste Cafe
05.2019 - 02.2020
Film Studies
DePaul University
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