Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Care Technician position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Table Games Assistant Shift Manager
Harrahs Resort Southern Calfornia
09.2008 - 02.2024
Ensured compliance with regulatory requirements through thorough knowledge of gaming laws, rules, and regulations.
Streamlined communication between departments, successfully coordinating with other shift managers to ensure smooth transitions during shift changes.
Elevated guest experience by maintaining a professional atmosphere while fostering a fun and engaging environment for players.
Enhanced customer satisfaction by effectively resolving disputes and complaints at the gaming tables.
Table Games Floor Supervisor
Bally's Hotel & Casino
07.2005 - 09.2008
Managed disputes diplomatically, ensuring fair resolutions while maintaining a positive atmosphere for all guests.
Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
Table Games Dealer
Pechanga Resort Casino
01.2005 - 07.2005
Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Maintained a professional and welcoming atmosphere for players with excellent communication skills.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.