Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albino Ong

National City,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Care Technician position. Ready to help team achieve company goals.


Overview

19
19
years of professional experience

Work History

Table Games Assistant Shift Manager

Harrahs Resort Southern Calfornia
09.2008 - 02.2024
  • Ensured compliance with regulatory requirements through thorough knowledge of gaming laws, rules, and regulations.
  • Streamlined communication between departments, successfully coordinating with other shift managers to ensure smooth transitions during shift changes.
  • Elevated guest experience by maintaining a professional atmosphere while fostering a fun and engaging environment for players.
  • Enhanced customer satisfaction by effectively resolving disputes and complaints at the gaming tables.

Table Games Floor Supervisor

Bally's Hotel & Casino
07.2005 - 09.2008
  • Managed disputes diplomatically, ensuring fair resolutions while maintaining a positive atmosphere for all guests.
  • Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.

Table Games Dealer

Pechanga Resort Casino
01.2005 - 07.2005
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

Education

Associate of Science - Management

University of The East
Manila, Philippines

Associate of Science - Respiratory Therapist

California College San Diego
San Diego, CA
05-2021

Skills

  • Team management
  • Teamwork
  • Employee relations
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Adaptability and flexibility

Timeline

Table Games Assistant Shift Manager

Harrahs Resort Southern Calfornia
09.2008 - 02.2024

Table Games Floor Supervisor

Bally's Hotel & Casino
07.2005 - 09.2008

Table Games Dealer

Pechanga Resort Casino
01.2005 - 07.2005

Associate of Science - Management

University of The East

Associate of Science - Respiratory Therapist

California College San Diego
Albino Ong