Adaptable individual with experience in customer service and safety compliance. Known for strong attention to detail and effective communication skills. Ready to leverage experience in high-pressure situations to enhance team performance.
Overview
1
1
Language
4
4
years of professional experience
Work History
Waitress / Server
Tia Juanita Mexican Restaurant
Port Arthur, TX
11.2024 - Current
Provided excellent customer service by attentively addressing guest needs and inquiries.
Managed food and beverage orders efficiently, ensuring timely delivery to tables.
Collaborated with kitchen staff to maintain quality control of menu items.
Assisted in training new staff on restaurant procedures and service standards.
Proved successful working within tight deadlines and a fast-paced environment.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Resolved customer complaints promptly, promoting satisfaction and repeat business.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Scaffold Builder Helper
ExxonMobil Refinery
Beaumont, TX
01.2024 - 11.2024
Assisted in erecting scaffolding structures to support refinery operations.
Worked with skilled scaffold builders to ensure safety compliance and efficiency.
Followed safety protocols to minimize risks during scaffold installation activities.
Operated hand and power tools for assembly and disassembly of scaffold systems.
Maintained equipment and tools, ensuring readiness for daily tasks.
Flagger
Apache Oil
Pasadena, TX
02.2023 - 12.2023
Directed traffic flow in high-volume work zones, ensuring safety and compliance with regulations.
Monitored site conditions to identify hazards and implement corrective actions promptly.
Trained new flaggers on safety protocols, equipment use, and effective communication techniques.
Collaborated with construction crews to coordinate safe movement of vehicles and personnel on site.
Utilized hand signals and flags to communicate effectively with drivers in diverse weather conditions.
Actively participated in safety meetings, contributing insights for continuous improvement initiatives.