Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albrektsen Shaun

Imperial Beach ,CA

Summary

Dynamic operations leader with a proven track record at SOLID Property Services, enhancing efficiency through strategic planning and project management. Skilled in relationship building and budget control, I drive organizational success by implementing innovative solutions and fostering cross-functional collaboration, resulting in improved service delivery and operational excellence.

Overview

2026
2026
years of professional experience

Work History

Director- Operations & Maintenace

SOLID Property Services
11.2023 - Current
  • Developed and implemented strategies to enhance operational efficiency of CRM Aspire system.
  • Coordinated timelines and resources for effective project management, ensuring timely job completion.
  • Conducted research to identify industry trends and best practices for organizational improvement.
  • Collaborated with cross-functional teams to align on strategic objectives and initiatives.
  • Oversaw project estimating and bidding processes to ensure competitive proposals.
  • Managed internal hiring processes to build an effective staffing base.
  • Scheduled projects and work tickets, coordinating efforts for successful execution.
  • Directed dispatch operations and managed field and subcontractor teams for optimal performance.

Director of Operations

Eagle Paving
2022 - 2023
  • Streamlined operational processes to enhance efficiency across multiple departments.
  • Implemented performance metrics to monitor team productivity and ensure consistent service delivery.
  • Developed training programs to improve employee skills and operational knowledge.
  • Coordinated cross-functional teams to align strategic goals and optimize workflow.
  • Analyzed operational data to identify trends and drive continuous improvement initiatives.
  • Fostered a culture of safety and compliance through regular audits and staff training sessions.
  • Managed vendor relationships to negotiate contracts that improved service quality and reduced costs.
  • Led weekly meetings to assess project progress, address challenges, and align team objectives.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Oversaw day-to-day production activities in accordance with business objectives.

Property Manager

American Assets Trust
2003 - 2020
  • Managed property operations, ensuring compliance with safety regulations and company policies.
  • Coordinated tenant communications, addressing inquiries and resolving issues efficiently.
  • Oversaw maintenance requests, facilitating timely repairs to enhance tenant satisfaction.
  • Conducted regular property inspections, identifying areas for improvement and maintenance needs.
  • Implemented strategies to optimize occupancy rates through effective marketing initiatives.
  • Developed and maintained strong relationships with vendors to ensure quality service delivery.
  • Assisted in budgeting processes, monitoring expenses to maintain financial health of properties.
  • Trained junior staff on operational procedures and best practices in property management.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Developed comprehensive emergency response plan, improving preparedness for unexpected events.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.

Education

Bonita Vista
Chula Vista, CA

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Operations management
  • Project management
  • Creativity and innovation
  • Strategies and goals
  • Project coordination
  • Budget control
  • Budget management
  • Issues resolution
  • Negotiation
  • Contract and vendor management
  • Charismatic leader
  • Business development

Timeline

Director- Operations & Maintenace

SOLID Property Services
11.2023 - Current

Director of Operations

Eagle Paving
2022 - 2023

Property Manager

American Assets Trust
2003 - 2020

Bonita Vista

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