Albritton B. Sheffield
Gainesville,VA
Summary
Mission-driven Intelligence Analyst with over 10 years of experience in Intelligence/Security/Customer Service. Proven track record of applying advanced research and analysis skills to identify potential threats. Works collaboratively in high-pressure fast-paced situations. Committed to partnering across departments to provide detailed mission critical reporting. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations. Skilled in working under pressure and adapting to new situations and challenges.
Overview
14
14
years of professional experience
Work History
Program Manager
General Dynamics Information Technology Inc
10.2023 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Senior Intelligence Analyst/PMO Manager
General Dynamic Information Technology
02.2016 - Current
- Created useful and timely intelligence products to support field operations.
- Produced multi-source intelligence reports and products for different agency customers.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
- Provide training and quality assurance to new analysts.
- Screened and interpreted all-source intelligence information.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Conducted research, gathered information from multiple sources and presented results.
- Worked closely with Intelligence Community partners to maintain optimum levels of communication to effectively and efficiently complete projects.
- Routinely present reports to management and create/maintain SOP's as part of the training curriculum.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved software quality by executing thorough test cases and identifying critical defects.
- Mentored junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
- Carried out tests to identify, report and repair bugs and glitches.
All-Source Intelligence Analyst
BAE Systmes
10.2014 - 02.2016
- Provide analysis on a U.S. Government counterterrorism program.
- Perform extensive research and analysis on various data.
- Adhere to tight deadlines and strict quality guidelines when writing intelligence reports.
- Responsible for the analysis and validation of data to support U.S. Government counterterrorism efforts.
- Contribute to the information on potential terrorist threats.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Federal Law Enforcement Officer
United States Secret Service
08.2010 - 10.2014
- Provide protection for the White House Complex by utilizing behavioral analyzation training and vigilance.
- Operate detection devices to ensure staff, guests, and equipment are screened properly before being allowed access to the White House Complex.
- Provide safety and security for staff, guests, and visitors of the White House Complex by monitoring and authorizing ingress and egress .
- Daily scheduling management, property management, report writing, and records management as part of Uniformed Division clerical duties.
- Police dispatch from Secret Service Operations Center. Utilizing NCIC/WALES to run name and license plate checks.
- Worked with multiple federal and state agencies and officials to conduct investigations and prepare cases for adjudication.
- Prepared reports, kept investigation records and maintained all case-related paperwork.
Skills
- Holds a TS/SCI FS Poly
- Strong critical thinking capabilities
- Managing records
- Compliance risk management
- Intelligence assessments
- Report writing
- Quality assurance controls
- Verbal, interpersonal, and written communication
- Team Player
- Problem Solving
- Adaptability and Flexibility
- Data Collection
- Data Entry
- Microsoft Office
- Attention to Detail
- Data Collection
Timeline
Program Manager
General Dynamics Information Technology Inc
10.2023 - Current
Senior Intelligence Analyst/PMO Manager
General Dynamic Information Technology
02.2016 - Current
All-Source Intelligence Analyst
BAE Systmes
10.2014 - 02.2016
Federal Law Enforcement Officer
United States Secret Service
08.2010 - 10.2014