Hi, I’m
Alby Kannamala Samuel
Information Technology
Irving,Texas
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Insightful Infrastructure Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Proven problem and analytical thinking skills, a fast-learning curve and ability to adapt to evolving industry trends. A dedicated professional with the drive and skill set in fast paced leadership role enhancing a company's ability to meet the technology demands and capture profitable market.
Overview
22
years of professional experience
1
Certification
1
Language
Work History
Maybank Singapore
Manager IT Infrastructure Services
09.2015 - Current
Job overview
- Directed Core Banking Infrastructure that runs on IBM As400 systems which includes ATM/Internet banking/Credit Cards /Retail Banking and Treasury systems
- Administered and optimized IT infrastructure, including servers and storage systems supporting over 3500 users
- Controlled multiple infrastructure projects from inception to completion, Utilized Agile and Waterfall methodologies to deliver projects on time and within budget
- Created comprehensive project plans, schedules and budgets this includes monitoring project progress any issues or risks promptly
- Collaborated with stakeholders to define project requirements, scope, and deliverables
- Lead a team of 10 IT professionals, providing training and mentorship to enhance team performance
- Implemented advanced monitoring and management tools to enhance system reliability and performance
- Lead the ITSM team in the implementation and management of ITIL process including Incident, Problem, Change and Service level Management
- Oversee the development and Continuous improvement of service delivery process to ensure alignment with business objectives
- Conduct service reviews and manage SLAs to ensure a high level of service performance and customer satisfaction
- Facilitated incident and problem management process, driving timely resolution and root cause analysis
- Supervised annual IT budgets, optimizing expenditures, and negotiating cost-effective contracts with vendors
- Ensure compliance with data protection regulations maintaining accurate and up-to-date documentation
- Accomplished multiple tasks within established timeframes.
HP Singapore
IBM As400 and ERP Operations Tower Lead
06.2008 - 08.2015
Job overview
- Leading a team of 12 engineers to support global accounts in ASIA and AMET.
- Support customers IT computing infrastructure any Project guidance they require to ensure they are successful.
- Supported technical projects and also supported IBM Power mid-range platforms as a key consultant
- Streamlined project completion by coordinating materials, tools, and resources for each accounts.
- Technical consultant working directly with highly visible clients supporting and recommending enterprise solutions that give them the best performance with the most viable low cost while maximizing the value.
- Performed and maintained high availability solutions, including clustering and replications
- System Integration, Performance Tuning, Security Management, Backup and Recovery using IBM Backup Recovery and Media Services.
- Collaborated with team members to complete projects on time and within budget constraints.
- Built strong relationships with clients through clear communication channels fostering trust in our services.
- Ensured compliance with regulatory standards through diligent documentation of projects completed.
- Improved team efficiency through comprehensive training in industry best practices and automation.
Unilever Singapore
IBM I Senior Engineer
02.2002 - 05.2008
Job overview
- Proficiency in IBM Power systems upgrades, patches and software installation.
- Supervised IBM As400 centralization project for Unilever which includes to migrate 12 countries power servers in Singapore and implement HA solution using Orion and Mimix software.
- Planned, designed, analyzed, Implemented, and documented Software replication setup for twelve countries in ASIA/AMET
- Ensure all deliveries are green for the region on Incident/change/Problem and Release process parameters
- IT Security Officer tasked to audit security vulnerabilities, enforce security policies and regulations, implement, and secure disaster recovery processes and ensure business continuity plans are placed.
- Administered and setup disaster recovery implementation a comprehensive disaster recovery plan, reducing recovery time by 50% and ensuring business continuity.
- Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
Education
Kalinga UniversityIndia
BCA (Bachelor of Computer Applications) from Computer And Information Sciences
12.2005
S A Raja's College of EngineeringIndia
from Electronics And Communications Engineering
05.1991
Skills
- Team Player
- Deliver Results
- Good listener and communicator
- Team Leadership
- Complex Problem-Solving
- Operations Management
- Project Management
- Strategic Planning
- Problem Solving abilities
- Technology Proficiency
- Budget Administration
Accomplishments
- Successfully led the upgrade and optimization of the banks core banking infrastructure, resulting 30% increase in system efficiency and 18% reduction in operational cost.
- Implemented a comprehensive diaster recovery plan reducing system downtime and ensuring business continuity.
- Optimized Server utilization through virtualization leading to a 30% reduction in physical server requirements and associated maintenance cost.
- Streamline infrastructure management processes resulting in a 25% improvement in team productivity and faster project completion times.
- Manged the integration of advanced security protocols resulting in a20% decrease in security breaches.
Languages
English
Areas Of Experience
- Technological Proficiency
- Technical Support
- IT Infrastructure Management
- Service Delivery
- Project Management
- ITSM and ITAM
- Risk Management
- Security and Compliance
- Team Leadership
- Vendor Management
- Disaster Recovery Planning
- Budgeting and Resource allocation
Hobbies and Interests
- Fitness
- Nutrition
- Food
- Self-improvement
Certification
- IBM As400 Certified Professional
- ITIL v4 Certified
- Project Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridSoftware
OS400
Microsoft
Jira
HPSM
Device42
BMC
Interests
Fitness
Nutrition
Self-Improvement
Food
Affiliations
- IT Service Management
- Project Management Institute
- Information Systems Audit and Control Association.
Timeline
Manager IT Infrastructure Services
Maybank Singapore
09.2015 - Current
IBM As400 and ERP Operations Tower Lead
HP Singapore
06.2008 - 08.2015
IBM I Senior Engineer
Unilever Singapore
02.2002 - 05.2008
Kalinga University
BCA (Bachelor of Computer Applications) from Computer And Information Sciences
S A Raja's College of Engineering
from Electronics And Communications Engineering
Similar Profiles
Poly Chai Pau Li Poly Chai Pau Li null
Assistant Service Manager at Maybank SingaporeAssistant Service Manager at Maybank Singapore
CHEW CHEE YANGCHEW CHEE YANG
Senior Customer Service Officer at Maybank Singapore LimitedSenior Customer Service Officer at Maybank Singapore Limited
Sathish Kumar PerumalSathish Kumar Perumal
Systems Engineer at Maybank Singapore LimitedSystems Engineer at Maybank Singapore Limited