Michael Alcantara
Summary
Patient-oriented Physical Therapy Aide offering exceptional communication, multitasking and organizational abilities. Expertise in corrective exercise techniques, personal training, and patient transferring from chair to table. Provides patients with various treatment modalities and therapeutic exercises to reduce pain and improve mobility as instructed by a PT/PTA. Certified in Physical Therapy Aide via CUNY Tech.
Overview
5
5
years of professional experience
Work History
Lead Physical Therapy Aide
Motion Sports Medicine
08.2023 - Current
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
Team Leader of Patient Care Coordinators
SPEAR Physical Therapy
09.2021 - 01.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
- Accomplishments: Successfully brought administrative optics to the goals set by the company including delayed claims from 18% to 3%, co-pays from 60% to 100%, and keeping Net Promoter Score above 80%. These goals help the care coordinator team reach their monthly incentives.
Lead Physical Therapy Technician
SPEAR Physical Therapy
11.2020 - 08.2021
- Work closely with the Director of Pelvic Floor PT to assure patients are getting optimal care and cues with their exercises while she is with another patient in the private treatment room.
- Manager and organizer of the PT Tech development at the FiDi location which develops and prepares pre-PT students for a career in physical therapy.
- Oversee daily Tech responsibilities and tasks including but not limited to delegating responsibilities such as sanitizing, working with PT's, and scanning protocols to the system.
- Managing and tracking Medicare Plan of Care to physicians including faxing and calling to speak with the physician's office to receive a signed POC.
- Work closely with the Clinical Director to develop a daily plan game of priorities
Physical Therapy Tech/Transitional Care Specialist
SPEAR Physical Therapy
05.2019 - 11.2020
- Qualifications include having a PT Aide certification from CUNY Tech, and a corrective exercise certification via the National Academy of Sports Medicine.
- Working with discharged patients by transitioning them back into fitness by working on the advancement of the plan of care prescribed by the physical therapist.
- Enhanced patient care by implementing individualized care plans prescribed by the PT/PTA and closely monitoring progress.
- Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
- Attending company workshops for continuing education which include but are not limited to Baseball Injury Clinic, Thoracic Thrusts, & Leadership Program.
- Accompanying a PT during an evaluation to assist with whatever they may need such as setting up a plinth and assisting with the patient.
Education
No Degree - Health Sciences
New York City College of Technology of The City University of New York
Brooklyn, NYAssociate of Applied Science - Physical Therapist Assistant
LaGuardia Community College of The City University of New York
Long Island City, NY05.2026
Skills
- Physical Therapy Aide Certification, CUNY Tech 2018
- Personal Training, National Academy of Sports Medicine 2017
- Therapeutic & Corrective Exercises
- Proficient in anatomy and kinesiology
- Medical Terminology
- Patient service and care
Timeline
Lead Physical Therapy Aide
Motion Sports Medicine
08.2023 - Current
Team Leader of Patient Care Coordinators
SPEAR Physical Therapy
09.2021 - 01.2023
Lead Physical Therapy Technician
SPEAR Physical Therapy
11.2020 - 08.2021
Physical Therapy Tech/Transitional Care Specialist
SPEAR Physical Therapy
05.2019 - 11.2020
No Degree - Health Sciences
New York City College of Technology of The City University of New York
Associate of Applied Science - Physical Therapist Assistant
LaGuardia Community College of The City University of New York
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