Alcibey Láscarez
Product Manager
San Jose, Costa Rica,CA
Summary
Dynamic Project Manager with expertise in Agile methodologies as a certified Scrum Master and Product Owner. Skilled in leading digital transformation initiatives and optimizing processes using Lean Six Sigma principles. Proficient in Content Management Systems (CMS) such as Adobe Experience Manager (AEM) and Tridion. Proven track record in managing projects, collaborating effectively with stakeholders, and delivering outstanding results. Committed to continuous improvement and fostering a culture of innovation.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Associate Product Manager
Accenture-Supporting Disney Account
05.2023 - Current
- Scrum Project Management: Owner project using Scrum methodology, encompassing sprint planning, execution, and monitoring, as well as effective user story management and acceptance criteria definition.
- Website Development: Actively participated in website construction across different environments, from development to production, including coordination with development teams, quality control, and deployment.
- Digital Content Strategy: Contributed to the formulation and execution of digital content strategies, collaborating closely with the marketing and communications team to ensure effective service and product delivery.
- Managed vendor relationships to ensure timely delivery of high-quality components and service.
- Training Coordinator: Facilitated comprehensive knowledge transfer between back office and front office teams, fostering a cohesive team expertise across projects and team backlog.
Digital Content Management Analyst
Accenture - Supporting Unilever Project
02.2022 - 04.2023
- Conducted regular Scrum meetings, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring effective communication and collaboration among team members while adhering to Scrum methodologies.
- Manages and develops content across multiple platforms, databases, and applications.
- Initiate, plan, manage, execute, and/or collaborate with data standards compliance initiatives to ensure data integrity across digital asset distribution channels and management systems.
- Responsible for planning, coordinating, and controlling incoming client requests
- Analyze digital asset management processes to advice on technical matters regarding implementations of new solutions or improvements to existing ones.
Partner Compensation Senior Analyst
Accenture - Supporting HP Inc
01.2017 - 01.2022
- Leading e-invoicing team Operations (Front and back office) and workload distribution.
- Focal Point between different teams and clients on reconciliations and solve troubleshooting, migration, development process.
- Expert in the legal dispute process for Latam MCA.
- Solving potential finance issues operations related Latam & India as an expert.
- Escalation support 2nd level for S4 Hanna / SAP issues, and Leading solutions.
- Managing billing reports and team metrics, ensuring data accuracy, producing regular reports, and conducting analysis to support strategic decisionmaking related to billing and financial performance.
- Activities on time expectedly with Q&A process.
- Documentation and Trainings management.
Billing Disputes Analyst
Accenture
09.2015 - 12.2016
- Responsible for Disputes process related to Chile - Colombia & e-invoicing, in charge of migration process from Chile local market to Accenture center
- Led the successful migration and transition of the billing process between Chile and Costa Rica. Collaborated with stakeholders, developed a comprehensive migration plan, and managed the implementation of new billing systems. Provided training and support to the team, resulting in improved efficiency, reduced costs, and enhanced customer satisfaction.
- Documentation for work instructions and SOP related to the process Customer reconciliation process Customer support and query support Data elaboration and report provisioning to the teams Filtering of data to identify opportunities
Accounts Payable Analyst
Emerson Electric Costa Rica Ltda.
01.2014 - 08.2015
- Responsible for invoice posting accordingly to Mexico and Brazil legislation and withholding taxes.
- Ownership to Audit and QA Process for T&E expenses reports for LATAM.
- Coordination between different departments (RTR, O2C, Taxes, inventories,C&C) to successfully month end close.
- Account reconciliation of vendor.
Customer Service Agent
BAC | Credomatic
03.2013 - 07.2015
- Customer service support on a daily basis to review their inquiries and banking issues
- Oracle management to review and search data Financial Advisory to the customers Banking Operations (Credit/Debt)
Education
High School Bachelor's & Tecnical Degree in Accounting -
CTP Mario Quiros Sasso
Bachelor of Business Administration -
UAM
2013
Data Scientist -
Data Scientist - Universidad De Cordoba Argentina
05.2001 -
Industrial Engineer -
UIA
05.2025
Skills
Data Analysis - Knowledge R and Phyton
Scrum / Agile Methodologies
Lean
Six sigma
Time management
Stakeholder Management
English upper intermediate
Power BI
Jira, Asana, Slack
Product Lifecycle Management
Product Backlog Management
Microsoft SharePoint
Certifications Courses
- Agile Expert Certification
- Scrum Foundation Professional Certification SFPC
- Power BI Certification & Dashboard Management
- Scrum Product Owner Professional Certification SPOPC
- Scrum Master Certification
- PIM Proficiency
- Salsify Certification
- Workflow Administration Certification
- Six Sigma Yellow Belt
- Salsify Foundations Certification
References
- Jose Pablo Gonzalez, 6488-8835, Accenture - Business Advisor Associate Manager
- Carlos Sánchez Céspedes, 7292-8176, MSD - Master Data Supervisor
- Kevin Michael Cayo, 8314-8780, Accenture - Strategic Program & OPS Manager
Accomplishments
- Project Lead automation to consolidated report, query look and quality in legislative process for México.
- Project Scope: Project Lead reduction of 3 FTE / 480 hours per month of manual process.
- Review of 4 Reports Manual is required to meet the criteria of the invoices suitable for applying the credits
- Historical Financial Consiliation of more than 30 Partner at the legislative level and ERP integration with Acount leads.
- Led the complete migration of the legislative billing process from Chile to Costa Rica, seamlessly integrating it into a new ERP system
- Managed the project from start to finish, including planning, execution, and stabilization, ensuring adherence to local legislative requirements.
Timeline
Associate Product Manager
Accenture-Supporting Disney Account
05.2023 - Current
Digital Content Management Analyst
Accenture - Supporting Unilever Project
02.2022 - 04.2023
Partner Compensation Senior Analyst
Accenture - Supporting HP Inc
01.2017 - 01.2022
Billing Disputes Analyst
Accenture
09.2015 - 12.2016
Accounts Payable Analyst
Emerson Electric Costa Rica Ltda.
01.2014 - 08.2015
Customer Service Agent
BAC | Credomatic
03.2013 - 07.2015
Data Scientist -
Data Scientist - Universidad De Cordoba Argentina
05.2001 -
High School Bachelor's & Tecnical Degree in Accounting -
CTP Mario Quiros Sasso
Bachelor of Business Administration -
UAM
Industrial Engineer -
UIA
Similar Profiles
Daniel ZamoidaDaniel Zamoida
Entertainment and Publicity Travel Consultant at AMEXGBT/Disney AccountEntertainment and Publicity Travel Consultant at AMEXGBT/Disney Account
Maxwell OluboyoMaxwell Oluboyo
Sr. Oracle DBA (Associate Manager) at Accenture Federal Services supporting DOJ (US Marshall Services)Sr. Oracle DBA (Associate Manager) at Accenture Federal Services supporting DOJ (US Marshall Services)
Gema LanganGema Langan
Lead Content Writer at Accenture supporting GoogleLead Content Writer at Accenture supporting Google
Allan Ramirez CAllan Ramirez C
Information Security Lead at PHILIPSInformation Security Lead at PHILIPS
Sebastian MurilloSebastian Murillo
Lead Recruiter at MicrosoftLead Recruiter at Microsoft